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QI
Quality Inn
Front Desk Staff
Career Insights for Front Office Assistant
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Scorecard
Based on North Dakota data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$39,384 / year median in North Dakota
+5% projected growth
Job Description
Job Summary We are seeking a dynamic and personable Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression at all times Answer multi-line phone systems promptly, professionally, and with excellent phone etiquette Manage incoming calls, direct inquiries appropriately, and take detailed messages when necessary Handle various clerical tasks including data entry, filing, proofreading, and document preparation using Word processing tools Maintain appointment calendars and assist with calendar management for staff or executives Support office management by organizing supplies, managing mail distribution, and overseeing general administrative duties Utilize computer skills including Microsoft Office Suite (Word, Excel), Google Workspace, and QuickBooks for record keeping and data entry Assist with bookkeeping tasks such as invoicing or basic bookkeeping using QuickBooks or similar software Perform light office management duties to ensure the workspace remains organized and efficient Provide customer support by addressing inquiries professionally and courteously in person or via phone/email Requirements Proven office experience with strong clerical skills and familiarity with front desk operations Excellent communication skills in both English and bilingual capabilities (if applicable) to serve diverse clients effectively Proficiency in Microsoft Office (Word, Excel), Google Workspace applications, and general computer literacy Experience managing multi-line phone systems and demonstrating outstanding phone etiquette Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Knowledge of data entry, filing systems, proofreading, and calendar management techniques Previous experience in customer service or client communication roles preferred Personal assistant or office management experience is a plus Ability to handle multiple responsibilities simultaneously while maintaining attention to detail Demonstrated time management skills with the capacity to meet deadlines consistently Join us as a Front Desk Staff member to be the friendly face that keeps our office running smoothly! Your proactive attitude and dedication will help foster a welcoming environment for everyone who walks through our doors. This paid role is perfect for motivated individuals eager to grow their administrative expertise while making a meaningful impact every day.