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Cobblestone hotel and Suites-McCook
Front Desk Agent
Career Insights for Front Office Assistant
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Based on Nebraska data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$38,361 / year median in Nebraska
+4% projected growth
Job Description
Overview We are seeking a dynamic and friendly Front Desk Agent and Night Auditor to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring smooth operations at the front desk while providing exceptional customer service. Your energetic approach and organizational skills will help create a positive environment that reflects our commitment to professionalism and efficiency. This paid position offers an exciting opportunity to develop your administrative and communication skills in a fast-paced setting. Responsibilities Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere Manage multi-line phone systems to handle inquiries efficiently, directing calls appropriately and providing accurate information Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Word processing tools Handle office management tasks including calendar management, appointment scheduling, and organizing meetings Assist with clerical duties such as proofreading documents, managing correspondence, and supporting general administrative functions Utilize computer skills to support daily operations, including QuickBooks for basic financial tasks and other office management software Provide excellent customer support by addressing inquiries promptly and maintaining positive client communication Skills Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry processes Excellent organizational skills with the ability to multitask effectively in a busy environment Exceptional phone etiquette and communication skills for professional phone conversations and client interactions Bilingual abilities are highly desirable to serve diverse clientele effectively Previous office experience or administrative experience is preferred, especially in front desk or clerical roles Technical proficiency with office management tools such as QuickBooks, productivity software, and filing systems Ability to manage time efficiently while prioritizing tasks to ensure smooth daily operations Strong attention to detail for proofreading documents and maintaining accurate records Personal assistant or calendar management experience is a plus for supporting team schedules Join us as a Front Desk Agent where your proactive attitude and organizational expertise will make a meaningful impact every day! This role offers an engaging environment where your customer service skills shine while supporting the efficient running of our office.