Community Adminstrator

The Administrative Assistant supports the daily operations and overall management of the building, ensuring efficient office functions and excellent resident service.

Key Responsibilities:

Welcome new shareholders at closing, review building procedures (move-ins, parking, remotes, alterations, etc.), and provide welcome packages including rules and regulations Answer and direct phone calls; monitor and respond to emails, voicemails, and office mailbox daily Assist residents and visitors who enter the management office Maintain and track resident records, including insurance policies, amenity waivers, pet registrations, and resident profiles in BuildingLink Oversee and manage amenities, including the fitness center, community room, pool, and children's playroom Review and approve BuildingLink postings Handle resident requests, including late fee waivers, legal inquiries, and work orders Coordinate and log Certificates of Insurance (COIs) for deliveries and vendors Manage all move-in and move-out procedures, including scheduling, documentation, and fee collection Process and track alteration applications, including required paperwork, permits, COIs, and approvals; update records in BuildingLink Manage key fob systems, including issuing new fobs and applying related charges in CINC Enter and bill completed owner work orders in BuildingLink and CINC Monitor and order office and staff supplies Assist with management of storage units and bike storage, including waitlists and account charges Process annual pool memberships Coordinate community room reservations, including scheduling, fee collection, and vendor COIs Benefits Medical Insurance Dental Plan Vision Plan 401k Voluntary Life Insurance Paid vacation, paid sick & personal time off Paid holidays