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BT
Beneath The Surface Spa
Front Office Clerk/Receptionist
Entry-Level JobVerifiedNo experience needed
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$43,245 / year median in New Jersey
+4% projected growth
Job Description
Needed for Tuesday - Friday, Tuesday is as needed Greet and welcome guests as soon as they arrive at the front desk Dress Professionally, makeup and hair done Customer service a must!!!!! The customer is first Friendly personality and dress appropriately Schedule & update appointments Direct visitors to the appropriate therapist. hang coats, offer water Answer and screen incoming phone calls Ensure reception area is clean and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Clean product, dust glass shelves, vacuum at the end of the day, take trash out etc... Provide basic and accurate information in-person and via phone/email Communicate with us and with clients. Help when asked and if it is needed. Selling products and services Summary As the first point of contact, the Spa Receptionist warmly welcomes clients, manages appointments and ensures smooth daily operations at the front desk. They are responsible for maintaining a clean, organized and inviting reception area that reflects the professionalism of our spa. In addition, to providing exceptional customer service, they are knowledgeable about our treatments and products, confidently recommending services and retail items to support each client's wellness and skincare goals. This role bridges hospitality and sales, helping drive business growth while creating a calm and welcoming environment.