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State of New Mexico

Front Desk Administrator (DOH/OFM #13126)

Job Description

Posting Details Interviews are anticipated within two (2) weeks of closing date. The New Mexico Department of Health (NMDOH) is the primary public health governmental agency of the State of New Mexico. The Department of Health is composed of various organizational units with different functions and activities. NMDOH Facilities Division is responsible for the Office of Facilities Management (Capital Project Management, Capital Asset Management, Leased and Owned Property Management, Risk and Loss Management and Vehicle and Fleet Management). Why does the job exist? This position exists to provide excellent customer service along with essential administrative and operational support, ensuring the efficient coordination of day-to-day functions. It serves as a central point of coordination for NMDOH and New Mexico Health Care Authority (NMHCA) staff, property management, visitors, vendors, contractors, constituents, external partners and officials from other agencies. The role strengthens organizational efficiency by documenting procedures, maintaining shared digital resources and improving administrative workflows and systems. It also ensures that information and operational processes are organized, accessible and consistently maintained. How does it get done? Responsibilities include, but are not limited to: processing work orders from lease monitors and routing them to the appropriate contact; communicating with
NMDOH/NMHCA
employees via email, Teams and phone; receiving, signing for and coordinating the pickup of packages; checking visitors in and out, issuing visitor badges and notifying employees when their guests arrive; processing employee badge requests from lease monitors through property management for issuing, deactivating and reissuing badges; issuing and collecting workstation keys; conduct routine walk-thrus of the building in order to ensure the seating chart remains current and accurate. The position also provides various high-level administrative support tasks as assigned to ensure efficient daily operations. Who are the customers? NMDOH and NMHCA divisions and staff, building property management, constituents, customers, private-sector professionals and officials from other government agencies. Ideal Candidate NMDOH and NMHCA divisions and staff, building property management, constituents, customers, private-sector professionals and officials from other government agencies. Minimum Qualification High School diploma or equivalent and two (2) years work experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience. Employment Requirements Must possess and maintain a valid Driver's License. Working Conditions Work is performed in a standard office setting with exposure to visual/video display terminal (VDT) and extensive use of computers and other office equipment, prolonged periods of sitting and typing. The ability to lift 25 pounds. This job may require use of a state vehicle. Supplemental Information Do you know what Total Compensation is? Click here
Agency Contact Information:
Annette Tafoya (505) 490-7558 Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Benefits

  • Dental Insurance
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