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Hometown Insurance Agency of LI, Inc.
Insurance Processing Clerk (Administrative Assistant)
Career Insights for Office / Administrative Assistant (General)
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$46,668 / year median in New York
-5% projected decline
Job Description
We're Growing! Join Hometown as an Insurance Processing Clerk. Hometown Insurance is looking for a team-oriented, detail-focused professional who takes pride in doing things accurately and supporting others. If you value collaboration, clear communication, and delivering dependable results, we'd love to have you on our team. Hometown Insurance Agency of Long Island, Inc., an independent Insurance agency is seeking a motivated individual with strong administrative and customer service skills to join our growing team. This is an excellent entry-level opportunity to build a career in the insurance industry while supporting our licensed insurance professionals. We provide comprehensive training and opportunities for advancement, including the expectation of obtaining a New York State Property & Casualty License as your career progresses. This is an in-office role, not remote. Responsibilities Process assigned tasks and activities within the agency's Client Management System (CMS). Maintain accurate client, policy, and billing information in the CMS. Scan, save, index, and electronically file insurance documents, carrier statements, and related correspondence. Review documents, invoices, and communications for completeness, accuracy, and proper coding or filing as assigned. Prepare correspondence, invoices, emails, forms, and other documentation for licensed insurance professionals. Send approved communications to clients on behalf of licensed team members. Communicate professionally with insurance carriers, vendors, clients, and colleagues. Respond to routine inquiries and direct requests to the appropriate licensed team member. Assist with records management, document requests, reporting, and other administrative support functions. Support the service and sales teams with daily operational and workflow activities. Maintain the confidentiality of client and company information. Follow agency standard operating procedures and comply with all applicable federal, state, and insurance regulations. Perform other related duties as assigned. Qualifications Two or more years of administrative, office support, or customer service experience preferred. Exceptional attention to detail with strong organizational and time management skills. Excellent written and verbal communication skills. Proficiency in Microsoft Outlook, Excel, and Word. Ability to learn new software applications and adapt to changing technology. Ability to prioritize multiple tasks, meet deadlines, and work effectively in a collaborative environment. Professional demeanor with a commitment to providing outstanding service. Previous insurance experience is a plus but not required. Career Development The successful candidate must be willing to obtain a New York State Property & Casualty License as part of their professional development after employment. If you are dependable, eager to learn, and looking for a long-term career with opportunities for growth in the insurance industry, we encourage you to apply. Hometown Insurance Agency of Long Island, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other status protected by applicable federal, New York State, or local law. Qualified applicants may be evaluated using standardized hiring assessments and other job-related selection tools as part of our hiring process. Applicants requiring reasonable accommodation to participate in the application or interview process should contact Human Resources.