Administrative Assistant

About Us Waste Away Dumpster Service is a fast-growing local company providing dumpster rentals to contractors, homeowners, and municipalities. We pride ourselves on reliability, speed, and excellent customer service. We are looking for a dependable Administrative Assistant to help keep our daily operations running smoothly. Position Overview This role is the front line of our business. You will be responsible for answering phones, entering orders, and following up on customer payments. This is a structured, process-driven role. We are looking for someone who is consistent, organized, and comfortable handling a high volume of calls and tasks. What You'll Do Customer Service Answer incoming phone calls and texts from customers Provide pricing, scheduling, and service information Deliver a professional and helpful customer experience Order Entry & Scheduling Enter new orders into our system accurately Confirm job details (address, dumpster size, timing, placement) Coordinate with dispatch to ensure smooth scheduling Accounts Receivable (Collections) Follow up with customers for outstanding payments Process credit card payments Send invoices and reminders Daily Administrative Tasks Update internal tracking spreadsheets Assist with billing and job closeouts Maintain accurate and organized records What We're Looking For Strong communication skills (phone and text) Organized and detail-oriented Able to multitask in a fast-paced environment Comfortable following systems and processes Reliable and consistent Preferred (Not Required) Customer service or call center experience Office/admin experience Experience with billing or collections Schedule Monday-Friday Occasional overtime during busy season

Job Type:

Full-time Pay:

$18.66 - $24.00 per hour

Benefits:

Paid time off Retirement plan

Work Location:

In person