Intake Coordinator/Administrative Assistant

Join Our Growing Team at One Stop Home Care Agency - New Flushing Office Now Hiring! Intake Coordinator The Intake Coordinator serves as the first point of contact for prospective clients, referral sources, and healthcare professionals. This role is responsible for managing client admissions, verifying eligibility, gathering documentation, and ensuring a smooth onboarding process for home care services. Key Responsibilities Respond to incoming inquiries from clients, families, and referral sources. Conduct client intake assessments and collect required documentation. Verify insurance eligibility and authorizations. Coordinate new client admissions and service initiation. Maintain accurate client records and data entry. Collaborate with coordinators, caregivers, and healthcare providers. Follow up with referrals and prospective clients. Ensure compliance with agency policies and regulations. Qualifications High school diploma required; college degree preferred. 2+ Years of experience preferred. Excellent communication and organizational skills. Strong attention to detail and multitasking ability. Bilingual Korean-English Care Coordinator The Care Coordinator plays a vital role in ensuring exceptional client care by coordinating caregiver schedules, monitoring service delivery, and maintaining strong relationships with clients and caregivers. Key Responsibilities Coordinate caregiver assignments and schedules. Match caregivers with clients based on care needs and preferences. Conduct client and caregiver follow-up calls. Resolve scheduling and service issues promptly. Monitor client satisfaction and quality of care. Maintain accurate service records and documentation. Communicate effectively with clients, families, caregivers, and referral sources. Support agency growth through excellent customer service. Qualifications Experience in home care, healthcare, scheduling preferred. Strong problem-solving and organizational skills. Ability to work in a fast-paced environment. Excellent communication and interpersonal skills. Bilingual Korean-English preferred. Administrative Assistant One Stop Home Care Agency is seeking an organized and dependable Administrative Assistant to support daily office operations at our new Flushing location. This role is ideal for someone who thrives in a professional office environment and enjoys supporting both staff and clients. Key Responsibilities Answer phones and greet visitors professionally. Schedule appointments and maintain calendars. Prepare, organize, and maintain client and employee records. Assist with payroll, billing, and office administration. Manage office supplies and inventory. Support recruitment and onboarding activities. Ensure confidentiality and compliance with agency policies. Perform general administrative duties as assigned. Qualifications High school diploma required; Associate degree preferred. Previous administrative or office experience preferred. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong organizational and communication skills. Healthcare or home care experience is a plus. Bilingual Korean-English preferred. 근무 형태: 정규직 급여: $20.00 - $30.00 시급 복리후생: Flexible schedule Paid time off Parental leave Retirement plan 근무지 위치: 대면