Position:

Sales Administrative Assistant Location:

Melville, NY Company/Industry:

Well-established merchant services and payment processing company

Schedule:

Mon-Fri In-Office Only Salary:

$55,000 Base Salary + Monthly Performance Bonuses ($1,000 - $2,000/month) + benefits

Type:

Direct Hire

KEY RESPONSIBILITIES

Assist account executives and sales teams with daily workflow management, contract processing, and client onboarding documentation. Manage high-volume incoming phone calls and written communications regarding merchant accounts, contract terms, and transaction details. Address client reporting needs, extract transaction data, and provide clear account information to ensure ongoing client satisfaction. Manage, distribute, and track post-sale surveys to gather critical client feedback and ensure white-glove service standards. Act as a proactive decision-maker to resolve customer service or contract inquiries quickly and effectively.

QUALIFICATIONS & SKILLS

Exceptional verbal, written, listening, and interpersonal abilities. High energy, self-motivated, proactive, and eager to thrive in a high-volume team setting. Outstanding time-management skills, strong attention to detail, and proven multi-tasking capabilities. Sound decision-making skills with a calm, professional approach to customer support. Comfortable learning custom CRM systems, merchant reporting tools, and office software.

Compensation / Pay

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