Responsibilities:

Coordinate appointments and meetings by managing team calendars and confirming scheduling details.
Prepare accurate proposals, correspondence, and other administrative documents with a high degree of accuracy.
Respond to inbound customer calls and provide courteous, timely support while directing inquiries appropriately.
Enter, update, and maintain records and office information in spreadsheets and internal systems.
Support daily office operations by organizing workflow, tracking tasks, and ensuring follow-up items are completed.
Work closely with team members to help manage call volume of approximately 25 customer inquiries per day.
Assist with general customer service needs by answering questions and helping resolve routine issues.
Contribute to a productive office environment by handling multiple administrative priorities with strong attention to detail.

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