Service/ Production Coordinator We are seeking a highly organized and detail-oriented Service Coordinator to join our growing team. The Service Coordinator will be responsible for managing and coordinating all aspects of our service & production operations, including scheduling, dispatching, and customer service. The ideal candidate for this role should be flexible, organized, have great time management skills, and excellent communication skills.

Responsibilities will include:

• Answering incoming phone calls for service & sales related requests.
• Responsible for performing all administrative duties associated with processing service contracts, customer changes and supporting the service department as needed.
• Schedule appointments with clients for service & installation related requests while coordinating with technicians' routes in the field.
• Coordinating third party inspections with inspection companies and our service team.
• Prepare and assign work orders being issued to the service team for daily assignments.
• Communicate day to day assignments with mechanics to coordinate scheduling of service and installations.
• Communicate with customers to schedule appointments and provide updates on service status.
• Maintain accurate records of service requests, work orders, and customer interactions.
• Provides support to both the sales & service teams, as needed.

Requirements and skills:

• Proven work experience as a Service Coordinator or similar role strongly preferred
• Strong work ethic
• Excellent communication and customer service skills
• Strong record-keeping and analytical skills
• Excellent organizational skills and attention to detail

Work Location:

In person -

Location:

493 NY-281, Tully, NY 13159

Job Type:

Full-time Benefits:

401(k) Health insurance On-the-job training Opportunities for advancement Paid time off

Schedule:

Monday to

Friday Supplemental Pay:

Overtime pay Ability to

Commute:

Tully, NY 13159 (Required) Ability to

Relocate:

Tully, NY 13159: Relocate before starting work (Required)

Work Location:

In person

Pay:

$47,000.00 - $60,000.00 per year

Benefits:

401(k) matching Flexible schedule Health insurance Paid time off

Work Location:

In person