Company Overview Since 1944, Unistrut Service Company has provided distribution materials, engineered framing systems, and value-added services including cutting, kitting, and bundling. With experienced engineers and product specialists, the company supports projects from pre-construction design through successful completion. Position Summary The Administrative Assistant I provides cross-functional administrative and operational support to multiple departments, including Administrative Operations, Plant Operations, Engineering, and Sales. This role supports high-volume transactional workflows, customer and vendor coordination, and general office operations. The position requires strong attention to detail, sound judgment, and the ability to independently prioritize tasks in a fast-paced environment. Key Responsibilities Provide daily administrative support to multiple departments to ensure smooth office and operational workflows. Prepare, format, and distribute professional correspondence, including emails, memos, and internal documentation. Maintain spreadsheets, trackers, and routine operational reports with a high level of accuracy. Assist with the creation, classification, and maintenance of sales orders and purchase orders as assigned. Process inventory-related transactions within the ERP system in accordance with established procedures. Support assigned Accounts Receivable and Accounts Payable activities, including documentation and data entry. Respond to customer and sales inquiries with a strong customer-service focus, resolving issues or escalating when appropriate. Communicate with vendors regarding order status, expediting needs, and delivery timelines. Coordinate vendor and customer returns, replacements, related credits, and freight claims. Act as a liaison between departments to support timely communication and issue resolution. Serve as backup support for cross-trained administrative and operational functions. Exercise independent judgment to prioritize workload and recommend process improvements when appropriate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications High school diploma or equivalent. 1-2 years of experience in an administrative, customer service, or office support role. Experience supporting sales or operations teams in a high-volume transactional environment. Experience working in a distribution, manufacturing, or similar operational environment. Working knowledge of ERP systems and general data entry best practices. Preferred Qualifications Exposure to basic accounting functions, including Accounts Receivable or Accounts Payable. Familiarity with freight, shipping, or logistics terminology. Pre-Employment Requirements Valid Driver's License & Evidence of Ability to Insure Criminal Justice Background Check (state and federal) Drug Test (5-panel) E-Verify eligibility verification Physical Requirements Primarily sedentary work with prolonged periods of sitting at a computer workstation. Occasional standing, bending, and filing. Ability to lift and move office materials and files, typically up to 15 pounds. Ability to operate standard office equipment and a hand-held phone. Work Schedule This is a full-time position. Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour unpaid lunch break. Additional hours may be required based on business needs. Company Benefits Benefit eligibility begins on the first of the month following the completion of 30 days of employment.

Benefits offered are:

Medical, Dental, Vision, Long-term Disability, Short-term Disability, and Life Insurance There is a company-sponsored life insurance policy that employees are eligible for even if waiving other coverages. 401(k) contribution eligibility is the start of the first pay period following the completion of 30 days of employment through John Hancock - employer match is 5% at enrollment. Equal Employment Opportunity Statement Unistrut Service Company is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status under applicable federal, state, or local laws. We value diverse perspectives and believe that a wide range of experiences and backgrounds strengthens our team. Our core values—Resolve to the nth power, Do the right thing, Be versatile, and Take people to higher ground—guide how we treat one another and support our mission of saving lives. We are proud to build a workplace where everyone can thrive. Additional Responsibilities This job description is intended to provide a general overview of the role and does not include every task or responsibility that may be required. Duties and responsibilities may evolve or change over time to meet the needs of the business, and the employee may be asked to perform other related tasks as assigned, with or without prior notice.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Vision insurance Application Question(s): Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?

Education:

High school or equivalent (Required)

Experience:

Office:

2 years (Required) Customer service: 2 years (Required) Ability to

Commute:

Avon Lake, OH 44012 (Required)

Work Location:

In person