JFS - Clerical Specialist 3, Child Support

SUMMARY Responsible for general clerical duties such as correspondence, data entry and processing.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

The functions listed below are intended to depict general job assignments, abilities and responsibilities required of this position. Other duties as assigned. Prepares typed correspondence. Opens, sorts and scans incoming mail utilizing the document imaging system. Processes all returned mail. Sorts incoming faxes and uses email or electronic routing for distribution. Picks up outgoing/internal mail from designated locations in the agency and prepares it for pickup by mail service. Prepares orders for court. Visits Family Court, Clerk of Court, and CSEA Legal daily to drop off and pick up orders for signature and/or filing. Processes sanction requests from case managers utilizing applicable state systems. Receives and processes all incoming subpoenas. Prepares mail for pick up including certified mail. Processes all requests for certified orders. Greets customers as they come into the lobby, determines the reason for the visit, looks up case information, and phones the case manager to see them. Creates schedules, records results, and completes orders to support case manager duties. Updates information and prints payment records for customers. Accept payments, write receipts, posts payments to the case, and take deposits from the payment window to the bank. Processes outgoing case transfers, prepares closed files for destruction, and other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job satisfactorily, the employee must be able to perform each essential function satisfactorily. The requirements and duties lists are representative of the knowledge, skill and ability required. Reasonable accommodations may be made for individuals with disabilities.

EDUCATION AND/OR EXPERIENCE

Twelve months previous clerical experience in a similar position. Also requires one course or six months experience in typing or keyboarding (35 wpm) and one course or six months experience in word processing.

COMPUTER EXPERTISE REQUIRED / EQUIPMENT OPERATED

To perform this job successfully, an individual should have the ability to use agency and state wide computer systems (Microsoft Office, SETS, SACWIS, OEIS, OnBase, etc.). Typing speed of 35 wpm required.

OTHER SKILLS AND ABILITIES

Skill in basic typing, data entry and files management. Must be able to handle multiple assignments/tasks simultaneously to meet deadlines. Must be able to travel to and gain access to work site. Must be skilled in records management and able to develop and maintain schedules.

HOW TO APPLY

To apply, please complete the employment application. Applicants have the ability to upload a letter of interest and current resume. We are an equal opportunity employer that does not discriminate based upon sex, race, creed, color, age, national origin, or disability. Applicants may request reasonable accommodations to participate in the interview process.