Administrative Assistant I

Job Description:

Title:

Administrative Assistant I Division:

All Status:

Non-Exempt Reports to:

Director/Manager Revision Date:

April 2025

Supervises:

n/a PURPOSE According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the direct Manager provides clerical support for the department/facility.

ESSENTIAL FUNCTIONS

Maintains and promotes the organization's quality image at all times by answering phones, responding to requests and communicating with customers in a professional and timely manner. Ensures all documentation, mail, messages are distributed to the appropriate personnel. Responsible for accuracy of filing, data entry, and other clerical tasks as assigned. Produces reports and other documentation as requested. Attends and participates in regularly scheduled team meetings to plan, problem solve, follow up on changes and other communication.

EXPECTATIONS

Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods. Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws. With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws. Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties. Performs other duties as assigned.

JOB SPECIFICATION SHEET

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Administrative Assistant I Education:

High school diploma or equivalent required.

Experience:

Minimum of 6 months clerical experience in an office setting.

Travel:

Minimal up to 10%

Mental:

Must have good verbal and written communication, comprehension, computer and interpersonal skills. Must have the ability to speak, read, write and understand English.

Skills:

Must have working knowledge of Windows, Microsoft Office Suite, and World Wide Web.

Licensure:

None Required Vision:

Normal:

Consistent with standard workflow. With respect to said job description, estimate the daily time spent performing the following activities. Rare (R) = 0-24%; Sometimes (S) = 25-49%; Frequent (F) = 50-74%; Continuous (C) = 75% plus R = Climbing S =

Stooping Lifting/Carrying:

S = 10-25 lbs. S = Standing R = Pushing S = 26-50 lbs. F = Sitting R = Pulling S = 51-75 lbs. S = Walking R = Driving R = 76 plus lbs.

Consequences of Errors:

Some monetary responsibility.

Supervision Received:

Moderate supervision: Employee generally operates by himself/herself checking with supervisor when in doubt and/or as scheduled.

Working Conditions:

Good office working conditions

ACKNOWLEDGEMENT I

hereby understand and agree to the above description of the duties required. Signature Date All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law. National Church Residences serves more than 46,000 seniors through our array of housing and health care services. Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home. With more than 360 communities across the U.S., we are the nation's largest nonprofit provider of affordable senior housing and the largest manager of service coordinators. We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled. National Church Residences believes in finding, recruiting, developing, and rewarding talent. We hire people with the greatest potential and then we give them the resources they need to do their best work and grow. Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels. Your best career move starts with National Church Residences. Don't wait another minute! View our senior living job opportunities.