Support Associate - Front Office (Oncology)

Are you looking to expand your medical office experience? Dayton Physicians Network is looking to add a Support Associate - Front Office to our Oncology team at our Troy location!

Summary:

The Front Office Support Associate provides support to all functions within the medical office. Duties to include, but are not limited to: answer and route incoming calls; patient check in and out; collect co-payments/deductibles; update patient demographic information, schedule appointments; pull, file, scan medical records; various administrative tasks as required.

Schedule:

Monday through Friday 8:00am - 4:30pm No evenings, weekends or holidays! Work/life balance schedules Why work for Dayton Physician's Network? Full-time employees are eligible for health, dental and vision benefits Company holidays and a flexible holiday! Generous Paid Time Off (PTO) Package Additional accrual increase after 1 year of service with Dayton Physicians! 401K Scrub Allotments Yearly Bonus Program About Dayton Physicians Network <- Watch video here!

DPN Core Value Expectations:

The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following:

C OMPASSION

the patient is at the center of all we do

A CCOUNTABILITY

we hold ourselves accountable for our actions

R ESPECT

we show respect for others

E XCELLENCE

with

Innovation:

we strive for excellence in all we do

S ERVICE

through

Collaboration:

we provide service to our patients, team members and community.

Essential Duties and Responsibilities:

Answer and route incoming calls; Obtains, verifies and updates patient demographic information; Collects and records co-payments and/or deductibles; Verifies charts contain all necessary paperwork; Schedules return appointments, as required; Scans medical records for EMR as needed or requested; Ensures patient waiting area is free from trash and clutter; Assists other office support positions as needed or requested; Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values; Other duties as assigned. Required Education and/ or

Experience:

Requires a High School Diploma or GED. At least one (1) year of previous experience working in a Medical Office or administrative position, 2-3 years' experience is preferred.

General Skill Requirements:

Excellent oral and written communication Working knowledge of Microsoft Office, including Word, Excel and Outlook. Experience working with a Practice Management system. Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.