Service Processor We are looking for a detail-oriented and organized Service Processor to join our team in Warren, Ohio. This role is perfect for individuals with strong administrative, customer service, or repair order processing experience who want to grow in a fast-paced, team-oriented environment. At Employ-Temps Staffing Services, we work with a global leader in automation and control solutions. As a Service Processor, you'll support the service department by verifying shipments, processing repair orders, and ensuring accurate record keeping. This position offers a great opportunity to develop your skills in a professional setting with a dynamic company. Call our office to speak with a recruiter or schedule an interview today!

Hours:

Monday - Friday, 7:30 AM - 3:30

PM Pay:

$18.00 per hour

Key Responsibilities:

• Receive repairs and log all necessary information
• Ensure shipping and billing addresses are correct and available
• Unpack and process all repairs, comparing contents and packing slips
• Create and route RMA's and manage returns to inventory and vendors
• Process equipment requiring retrofitting
• Log all incoming and outgoing equipment accurately and prepare for shipment
• Answer phone calls and handle non-technical service inquiries and Helpdesk requests
• Contact customers for purchase order numbers and billing details
• Verify technicians have entered order details and parts used in the system
• Proofread and edit text for grammar, spelling, and formatting
• Arrange shipments via appropriate carriers for completed repairs
• Support other departments with billing and order processing issues
• Generate weekly reports on open service activity

Minimum Requirements:

• At least one year of related experience or equivalent education
• Proficient in Microsoft Outlook and ERP system navigation
• Strong attention to detail and excellent organizational skills
• Effective verbal communication and professional email etiquette
• Ability to proofread, edit, and compose written information
• Willing to acquire basic product knowledge, including product ID and market applications Nice to

Have Skills:

• Production experience
• Blueprint reading skills
• Assembly and measuring abilities
• Knowledge of quality control, control panel assembly, wiring, and component installation

Preferred Education and Experience:

• High school diploma or equivalent preferred

Other Requirements:

• On-site work environment in Warren, Ohio
• Ability to work collaboratively within a professional office setting

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Direct Deposit
• Weekly Pay
• Additional benefits available upon hire-in Apply now to jumpstart your career in a thriving company.

Contact us today to speak with a recruiter or schedule an interview! You can view all our jobs by copying and pasting this link in your browser: https://careers.employtemps.com/ Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation or gender identity, political beliefs, or any other characteristic protected by federal, state or local laws.