Work Order Coordinator

We are looking for a proactive and detail-oriented Work Order Coordinator to join our team in Austintown NT, Ohio. In this role, you will play a critical part in ensuring the smooth scheduling and coordination of service activities, including skilled trades, custodial, and grounds maintenance teams. This is a Contract position, offering the opportunity to transition into a long-term role based on performance.

Responsibilities:

• Coordinate and schedule service activities for skilled trades, custodial staff, and grounds maintenance workers to ensure efficient operations.
• Manage and track work orders using multiple software systems to maintain accurate records and timely updates.
• Utilize Microsoft Office tools, including Outlook, Excel, and Word, to document and communicate service-related tasks.
• Handle incoming service calls and type detailed documentation for each request in the appropriate systems.
• Collaborate with team members in a fast-paced environment to meet deadlines and maintain high-quality service.
• Prioritize tasks effectively to manage competing demands and ensure optimal workflow.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Support the service division by identifying areas for improvement and implementing solutions.
• Adapt quickly to new processes and technologies to maintain high performance standards.