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Office Assistant
Job
Oakley Fence
Stillwater, OK (In Person)
$46,800 Salary, Full-Time
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Job Description
Oakley Fence Company Office Assistant / Office Coordinator Position Summary Oakley Fence Company is seeking an organized, professional, and detail-oriented Office Assistant to manage incoming calls, customer communication, scheduling, and office administration. This position serves as the first point of contact for customers and plays a critical role in qualifying leads, supporting sales staff, coordinating schedules, and maintaining office operations. Required Qualifications Communication Skills Professional phone etiquette Ability to confidently direct conversations Ability to gather accurate customer information Comfortable saying "no" when company policies require it Excellent verbal and written communication Organization Skills Strong attention to detail Ability to manage multiple tasks simultaneously Ability to prioritize competing demands Ability to follow systems and procedures consistently Technology Skills Experience with QuickBooks Online preferred Microsoft Outlook Microsoft Word Microsoft Excel Email management Calendar management Customer Service Skills Comfortable working with walk-in customers Able to handle multiple phone lines Able to remain calm under pressure Professional conflict resolution skills Daily Responsibilities Customer Intake Answer incoming phone calls Collect customer information Qualify residential and commercial leads Identify repairs versus new fence projects Route commercial opportunities to management Schedule estimates when appropriate Scheduling & Coordination Maintain sales calendars Coordinate estimator schedules Schedule appointments Track customer follow-up needs Communicate schedule changes Office Administration Process vendor invoices Enter bills into QuickBooks Online Assist with accounts payable Maintain customer records File and organize documents Support payroll and administrative functions Walk-In Customers Greet customers professionally Explain company services Explain company policies Inform customers that Oakley Fence is an installation company and does not offer retail sales Preferred Experience Construction office experience Fence industry knowledge QuickBooks Online experience Dispatching or scheduling experience Service-industry office experience Multi-line phone system experience Success Looks Like A successful candidate will: Keep the office organized Protect salesperson time by properly qualifying leads Follow company systems consistently Communicate professionally with customers Manage multiple schedules efficiently Support the Oakley Fence team with a positive attitude and strong attention to detail Important Company Policy Oakley Fence Company specializes in fence installation and replacement. We do not sell retail fence materials, loose posts, pickets, gates, or hardware. The Office Assistant must be comfortable communicating company policies clearly and professionally.