An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
Member Experience & Student Services Coordinator ASA-Oregon Beaverton, OR Job Details Part-time $17 - $30 an hour 19 hours ago Benefits Paid training Employee discount Qualifications Writing skills Schedule management Working with students Video production Office management Full Job Description Member Experience & Student Services CoordinatorFront Office, New Member Relations, Student Support & Media Assistance American Sports Academy - Oregon (ASA-Oregon) Beaverton, OR 97006
Job Type:
Part-time |
In-person Paid Training Period:
$16.50 per hour, typically 2-4 weeks
Post-Training Pay:
$17.00-$30.00 per hour, depending on experience, demonstrated skills, performance, and assigned responsibilities About ASA-Oregon ASA-Oregon provides afterschool education, sports training, Taekwondo, leadership development, and character education programs for children. We are looking for an outgoing, responsible, and dependable team member who enjoys communicating with students, parents, and new families. This is more than a basic front desk position. The employee will help create a positive first impression, support current students and families, complete administrative follow-up, and represent ASA professionally. Growth opportunities are available for candidates who demonstrate strong communication, reporting, enrollment, presentation, media, leadership, and operational skills. Responsibilities Welcome students, parents, prospective families, and visitors professionally Create a friendly and organized first impression for new families Support student check-in, check-out, attendance, and transitions Answer calls, emails, texts, and routine program questions Maintain accurate student, parent, attendance, and communication records Communicate clearly with teachers, coaches, parents, and management Follow up on parent questions, missing forms, tours, and trial classes Schedule and confirm tours, consultations, or trial classes when assigned Support enrollment and customer-service activities Help prepare for orientations, events, and ASA presentations Capture or organize approved photos and short videos when assigned Assist with basic Canva, media, certificate, or presentation materials Complete assigned tasks and provide timely progress reports Report student, parent, safety, or facility concerns promptly Help maintain a safe, organized, welcoming, and positive environment The position combines front office service, student management, administrative support, parent communication, new-member follow-up, enrollment support, media assistance, and daily program coordination. Position Levels and Pay Starting title and pay will be based on the candidate's experience, demonstrated skills, and assigned responsibilities. Level 1:
Member Experience & Student Support Assistant Typical Pay:
$17.00-$19.00 per hour Focuses on welcoming families, check-in and check-out, student transitions, basic questions, front office organization, and assigned administrative tasks. Level 2:
Member Experience & Student Services Coordinator Typical Pay:
$19.00-$23.00 per hour Independently handles student records, parent communication, administrative follow-up, progress reporting, media organization, and routine daily coordination. Level 3:
Student & Family Experience Lead Typical Pay:
$23.00-$26.00 per hour Handles new-family inquiries, tours, trial-class follow-up, program presentations, family communication, staff guidance, and enrollment support. Level 4:
Community Experience & Operations Manager Typical Pay:
$26.00-$30.00 per hour Oversees front office priorities, member experience, staff coordination, enrollment follow-up, presentations, media support, and assigned operational systems. Higher pay is based on demonstrated performance, leadership, communication, follow-through, and assigned responsibilities—not length of employment alone. Movement to a higher title or pay level is not automatic. Material changes in duties, authority, schedule, or compensation will be confirmed by management whenever reasonably possible. Work and Reporting Expectations Employees are expected to follow ASA's work process: Plan → Confirm → Execute → Progress Report → Adjust → Complete → Final Report Employees should clearly report: What has been completed What remains pending Problems or delays Families or staff requiring follow-up Support or approval needed The next step Employees should not wait until the end of the shift to report a serious problem. Enrollment and Approval Limits Employees assigned enrollment duties may explain approved programs, schedule tours or trials, complete follow-up, and support enrollment paperwork.
Employees may not independently:
Change tuition Offer unauthorized discounts Promise refunds or credits Change membership terms Guarantee transportation or program placement Make exceptions to ASA policies Any enrollment bonus or commission must be provided separately in writing before it is earned. Qualifications Outgoing, friendly, and comfortable meeting new people Honest, dependable, responsible, and punctual Strong interpersonal and customer-service skills Comfortable communicating with children and parents Professional in person, by phone, and through written messages Organized and able to follow through without repeated reminders Able to report problems and progress clearly Comfortable learning Google Drive, spreadsheets, email, Canva, and student-management systems Able to work independently and as part of a team Reliable transportation to Beaverton Willing to complete required training and background procedures Previous experience in front office work, education, childcare, customer service, enrollment, sales, media, event support, or administration is preferred. Experience with Canva, photography, short-form video, public speaking, or presentations is a plus. A background check is required. Oregon Central Background Registry enrollment may be required depending on assigned student-supervision duties. Schedule Weekday afternoon and evening availability preferred Additional hours may be available during camps, school-closure days, orientations, and special events Occasional weekend availability is a plus Exact schedule will be confirmed based on program needs and employee availability Growth Opportunities Strong performers may be considered for advancement into roles such as: Senior Member Experience Coordinator Student & Family Experience Lead Enrollment Coordinator Administrative Coordinator Front Office Lead Community Experience Manager Assistant Operations Manager Program Operations Manager ASA-Oregon also offers opportunities to grow into administrative, enrollment, media, teaching, coaching, and leadership positions based on performance, qualifications, available positions, and organizational needs. How to Apply Please submit your resume and include: Your weekday and weekend availability Your experience working with students, parents, or customers Any front office, administrative, follow-up, enrollment, or sales experience Any Canva, media, photography, video, event, or presentation experience A brief explanation of why you would be a responsible and dependable addition to ASA-Oregon Please also answer: Describe a time when you noticed something needed to be done and completed it without waiting for repeated instructions. We are looking for someone who does more than sit at the front desk. We want an outgoing team member who welcomes families, notices what needs attention, communicates clearly, follows through, and helps ASA students and families succeed.
