Full Job Description Position:

Administrative Assistant Job Type:

Full-time, non-exempt •

RESUMES WITHOUT A COVER LETTER WILL NOT BE CONSIDERED

•

About Us:

The Crime Victims Council (CVC) has been serving victims of crime in Lehigh and Northampton Counties since 1973. We are a compassionate team of counselors, advocates and educators serving victims of all violence along with their families and significant others. All programs and services of CVC are confidential and offered at no cost to our clients. Services include counseling; hospital, police, and court accompaniment; 24-hour hotline, and community education and prevention programs.

Position:

The Administrative Assistant provides administrative and organizational support to ensure the effective day-to-day operations of the agency. This position serves as a welcoming and professional point of contact for clients, community partners, and visitors, while assisting with scheduling, communication, recordkeeping, data entry, and general office functions. The Administrative Assistant is expected to maintain a high level of confidentiality, professionalism, organization, and sensitivity, recognizing the unique needs of individuals impacted by trauma and victimization. This role works collaboratively with staff across departments and contributes to maintaining a supportive, trauma-informed, and client-centered environment.

REQUIREMENTS

: Associates degree preferred.

Qualifications:

Administrative training required, preferably, an associate degree. Strong organizational and administrative skills, attention to detail, ability to multi-task. Professional demeanor and ability to maintain confidentiality in the work environment. Exhibits compassion and understanding of the impacts of interpersonal violence on individuals and families. Demonstrates cultural humility, an understanding of systems of oppression, and a commitment to personal growth in skills and attitudes that promote equality and inclusion. Demonstrates ability to create and maintain collaborative relationships with coworkers, key stakeholders, and outside entities. Successful completion of the 40hr sexual assault counselor training provided by CVC. Must be able to provide FBI Criminal Clearance, PA State Police Criminal Clearance, and Child Abuse History Clearance. Valid driver's license and working vehicle required.

Responsibilities:

Arranges for appropriate service and maintenance of office equipment and systems. Maintain professional and orderly space in CVC's Allentown and Bethlehem offices as well as storage areas. Manages office supplies inventory and submits` orders as needed. Answers the office phone line, takes messages, transfers calls to other staff, and provides general information and referrals to clients. Provides on-going services to clients such as crisis intervention, hospital, police, and court accompaniment, and advocacy services. Help to maintain 24-hour hotline coverage, including on-call duties and after-hours support on a rotational basis. Provides administrative support as needed for Executive Director & Director of Finance. Records and distributes monthly staff meeting minutes. Ensure that office extensions & staff phone number lists are up to date. Opens, dates, and distributes all mail daily. Maintains office filing system. Submits bi-weekly timesheets and monthly grant and data tracking documentation to the Associate Director. Manages time sheets, grant tracking sheets, and PTO calculators' staff wide. Provides general supportive hotline counseling to clients over the phone and in the waiting room when necessary. Contributes with intention to a positive and supportive agency culture based on care, trust, and our shared values. Assists and participates in agency events and activities. Other duties as assigned.

What We Offer:

Great Work Environment and Benefits. Crime Victims Council provides a supportive, collaborative work environment that focuses on the growth and development of employees.

Benefits include:

Generous PTO package Health, Dental, Life, and LTD insurance 13 major paid holidays Paid hour break Self-care and employee appreciation activities 403B Plan Enrollment and Employer Contribution after 1 year of full-time employment •Successful applicants must be able to provide current Pennsylvania State Police Criminal Clearance, FBI Criminal Clearance/Fingerprinting, and Child Abuse History Clearance.

Directly Reports To:

The Associate Director Salary:

$37,000 - $39,000 per year Please submit a cover letter and resume to Kelsey Savarese, Associate Director at

Pay:

$37,000.00 - $39,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance

Work Location:

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