Office Assistant, Part-Time James Street Housing / Gatehouse Management, LLC 448 West James Street, Lancaster, PA 17603 Monday through Friday, 9:00 AM to 3:00 PM. School-hours friendly. (30 hours) $20 to $23 per hour, depending on experience

Benefits:

Paid time off and a

SIMPLE IRA

with company match up to 3% Established property management company in Lancaster City seeking a dependable person to run our front office.

What you would do:

Answer the office phone and handle walk-ins and scheduled key pickups Triage the shared maintenance inbox and route what comes in Enter and track work orders in our property management software Process move-in condition reports submitted through our website Log invoices and receipts into QuickBooks Online Handle occupancy agreements and turnover paperwork during our busy seasons, including preparing and tracking DocuSign agreements Keep the office running: supply ordering, mail, filing, and general tidiness What we need: Prior office, administrative, or customer service experience Comfortable on the phone with tenants, parents, and vendors Organized enough to keep a queue from piling up Working knowledge of Adobe Acrobat, Microsoft Office, and Google Workspace, with QuickBooks Online and DocuSign experience preferred Long-term availability

Pay:

$20.00 - $23.00 per hour Expected hours: 30.0 per week

Benefits:

Paid time off Retirement plan Application Question(s): Are you available Monday through Friday, 9:00 AM to 3:00 PM, in person at 448 West James Street? Have you used QuickBooks Online? Describe a time you handled an upset customer or client on the phone.

Experience:

office: 2 years (Required)

Work Location:

In person