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Front Desk Agent Marriott Hotel

Front Desk Agent

Career Insights for Administrative Clerk / Coordinator

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Scorecard

Based on Pennsylvania data

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$44,100 / year median in Pennsylvania

-9% projected decline

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Job Description

Job Summary We are seeking a dynamic and professional Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and efficiency. Responsibilities Greet visitors, clients, and vendors warmly, ensuring a positive and professional first impression. Manage multi-line phone systems to handle inquiries, direct calls accurately, and provide prompt assistance. Maintain appointment schedules and calendar management to coordinate meetings and events efficiently. Perform data entry tasks using productivity software such as Microsoft Office, spreadsheets, and word processing tools. Handle clerical duties including filing, proofreading documents, and managing correspondence with attention to detail. Support office management activities by organizing supplies, maintaining cleanliness, and ensuring operational readiness. Provide excellent customer support by addressing questions promptly and maintaining courteous communication at all times. Requirements Proven office experience with strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tasks. Excellent computer literacy with technical proficiency in office management software. Prior experience with multi-line phone systems, phone etiquette, and client communication is highly desirable. Bilingual abilities are a plus to effectively serve diverse client needs. Strong typing skills along with time management capabilities to prioritize tasks efficiently. Demonstrated customer service skills with a friendly demeanor and professional attitude. Experience in clerical or administrative roles including calendar management and document proofreading is preferred. Join us as a Front Desk Agent to be the cornerstone of our welcoming environment! Your enthusiasm for organization combined with your commitment to exceptional service will make a meaningful impact every day. We value proactive individuals who thrive in busy settings and are eager to support our team's success through their technical skills and vibrant personality.
Pay:
From $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Life insurance Paid time off Retirement plan
Work Location:
In person