Health Clerical Services Supervisor

WHO WE ARE

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact

• The work you do here matters to millions. Growth
• Philadelphia is growing, why not grow with it? Diversity & Inclusion
• Find a career in a place where everyone belongs. Benefits
• We care about your well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here:

https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service Equal Access to Civil Service Testing The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at janine.labletta@phila.gov. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination. Only an on-line application will be accepted for this exam. Paper applications will not be accepted. Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch. For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at hrhelpdesk@phila.gov Information concerning employment with the City of Philadelphia may be found at: work.phila.

gov https:

//www.phila.gov/departments/office-of-human-resources/jobs/civil-service-faqs/ www.facebook.com/PhilaOHR www.twitter.com/PhilaOHR www.youtube.com/@PhilaOHR www.linkedin.com/showcase/philahr General Definition This is clerical work at the first supervisory level, with responsibility for seeing that the work activities of a staff of medical clerical employees engaged in in the processing and verification of patient information for health services. Positions are responsible for ensuring adherence to complexity of the clerical services performed; for organization, evaluation and modification of clerical procedures to improve work flow and increase efficiency and the responsibility for the accurate and complete processing of patient records, reports or other documents. The significant aspect of the work is responsibility for the accuracy of Health records and adherence to federal, state and departmental guidelines and HIPAA standards. Work is performed under the supervision of an administrative supervisor.

CONTACT INFORMATION

The analyst responsible for reviewing applications and additional documentation for this job opportunity is Bradley Greenfield City of Philadelphia

• Office of Human Resources 1401 JFK Blvd.

, Room 1530 Philadelphia, PA 19102-1675

Phone:

215-686-2376

Fax:

215-686-0861

Email:

Bradley.

Greenfield@phila.gov For all other inquiries please contact Customer Service at 215-686-0880 or email hrhelpdesk@phila.gov Notes to Applicants and Projected Exam Information

ELIGIBLE LIST

DEPARTMENTAL-ONLY

PROMOTIONAL

Only a departmental promotional eligible list for the Department of Public Health will be established as a result of this examination. Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score. To receive such preference, candidates must respond to the question regarding residence on this application. This response will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements. If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

PROJECTED EXAM DATE

This examination will be scheduled for July 8, 2026 . Please note that this examination date is subject to change. Candidates will need access to a desktop computer or laptop with a webcam and internet access to take the examination. Candidates will need to be able to operate computerized software proficiently and independently. If you do not have access to a desktop computer or laptop with a webcam and internet access, or cannot operate computerized software proficiently and independently, please contact Bradley Greenfield at Bradley.

Greenfield@phila.gov and alternative arrangements will be made for you to take this examination. An Eligible List will be established the week of August 3, 2026 . Please note that this date may change.

TEST REVIEW

In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review. Level of Education Required High School/GED Minimum Acceptable Training and Experience

ANTICIPATED ELIGIBILITY

Candidates who meet all eligibility requirements within 3 months of the application deadline will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied. 1.

CIVIL SERVICE STATUS

Presently employed by the City of Philadelphia with permanent Civil Service status in the Department of Public Health with a performance rating of Satisfactory or higher.

AND 2. EDUCATION

: Education equivalent to completion of the twelfth school grade.

AND 3. GENERAL EXPERIENCE

: Two years of clerical or healthcare experience.

AND 4. SPECIFIC EXPERIENCE

Two years as a Senior Medical Clerk in the Health Department.

PHYSICAL AND MEDICAL REQUIREMENTS

Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.