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CH
Caring Healthcare Network
Front Office Assistant
Career Insights for Front Office Assistant
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Scorecard
Based on Pennsylvania data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$40,442 / year median in Pennsylvania
+3% projected growth
Job Description
Job Overview Do you want to be part of a team that's growing, improving, and committed to exceptional patient care. Healthcare moves fast — and we're looking for someone who can keep up with the pace, bring strong administrative skills, and help create a welcoming, efficient experience for every patient who walks through our doors. This is not an entry‑level position. We're seeking an experienced Front Office Assistant who brings professionalism, accuracy, and a genuine commitment to patient service. If you thrive in a dynamic clinical environment, value teamwork, and want to contribute to a practice that's continually evolving for the better, we'd love to meet you. Key Responsibilities Greeting and checking in patients with professionalism and warmth Managing phone calls, scheduling, and appointment coordination Verifying insurance (NaviNet, UPMC, CCBH, other) Collecting copays and managing daily reconciliation Updating and maintaining accurate patient records Supporting providers and clinical staff with administrative needs Ensuring efficient patient flow throughout the day Handling sensitive information with confidentiality and accuracy Qualifications Knowledge of insurance verification (required) 2+ years of medical front office or related healthcare experience (preferred) Strong time‑management and organizational skills Proficiency with Microsoft applications and EMR systems Excellent communication and customer‑service skills Ability to multitask in a fast‑paced environment Reliable transportation A collaborative, team‑oriented approach Benefits Competitive compensation Medical, dental, and vision insurance Paid time off and paid holidays Supportive, team-based work environment Opportunity to serve an underserved rural population Equal Opportunity Employer We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Offers of Employment Must undergo a urine drug screen and background checks.