Administrative Assistant

About MoFi MoFi has been a leader in mission-driven lending for 40 years, helping entrepreneurs access the capital they need to start and grow businesses. Our work strengthens communities, creates jobs, and expands economic opportunities. Traditional lending often requires collateral, outside income, or years of financial history—barriers that many small business owners cannot meet. MoFi provides an alternative, focusing on business potential rather than personal assets. We take the time to understand each borrower's goals, provide hands-on support, and help them become strong candidates for traditional financing. Our partnerships with banks, foundations, and other organizations enable us to serve businesses that might otherwise be left behind. Position Overview The Administrative Assistant ensures the efficient operation of MoFi's office environment by providing proactive support in facilities management, external communications, team assistance, and administrative services. This role plays a critical part in maintaining a well-organized, welcoming, and productive workplace for staff and visitors. The successful candidate will be detail-oriented, data-savvy, and comfortable working with numbers. We're especially interested in individuals with advanced proficiency in Excel and a strong aptitude for data analysis and numerical accuracy. This role also provides opportunities to cross-train across departments, developing a broad understanding of MoFi's work and supporting future internal growth and mobility. Across all their responsibilities, the Administrative Assistant ensures tasks are completed with a high degree of quality, accuracy, and timeliness. They are a clear and complete communicator, a problem-solver, and someone who never hesitates to roll up their sleeves to get the job done well. Key Responsibilities Office Operations and Upkeep Maintain office tidiness through daily light cleaning and organization. Stock and manage inventory for kitchen, restrooms, and office supplies. Coordinate with vendors for office maintenance, repair services, and supply deliveries. Rearrange furniture and equipment as needed for meetings, events, or space optimization. Company Vehicle Management Ensure company vehicles have valid registration and insurance documentation. Maintain cleanliness and scheduling of seasonal tire changes and regular maintenance. Reception and External Communications Answer and route phone calls via the main company line; monitor and respond to voicemails. Respond to emails sent to the general company inbox. Greet and assist office visitors in a professional and friendly manner. Handle incoming and outgoing mail and delivery coordination. Staff and Team Support

• Support the Lending Team with insurance tracking, background data gathering, and Excel-based reporting to maintain accurate, organized records.
• Assist the Sales Team with CRM data entry, meeting tracking, event logistics, and ongoing data analysis to improve tracking and reporting efficiency.
• Collaborate with the Operations Team on facilities initiatives, event planning, and staff appreciation, applying strong Excel and data management skills to coordinate logistics and budgets effectively.
• Work with HR to coordinate staff headshots, milestone recognition, and maintain the internal phone list, ensuring accuracy and consistency across records and databases.
• Provide basic IT support and track office technology equipment through shared data systems and spreadsheets.
• Coordinate travel bookings and manage leased parking spaces for staff and visitors, maintaining up-to-date tracking and reporting in Excel.
• Process expense reports for select company credit cards, ensuring accuracy, completeness, and proper documentation.
• Serve as the on-site notary public for MoFi.

QUALIFICATIONS

• Prior experience in administrative support, data management, or office coordination roles preferred.
• Advanced proficiency in Microsoft Excel, with the ability to organize, analyze, and interpret data accurately.
• Strong organizational, multitasking, and time management skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Demonstrated attention to detail and comfort working with numbers, spreadsheets, and databases.
• Proficiency in the broader Microsoft Office Suite and general office technology.
• Ability to maintain confidentiality and exercise discretion.
• Notary certification (or willingness to obtain) required.

COMPENSATION

- Wage is DOE, $24.04 to $31.25/hour Full benefits including: Insurance and Savings Employer-paid health, dental, and vision care for employee and family Employer matched 401(k) HSA Short-term and long-term disability insurance Employer-paid life insurance Matched savings program Work Life Balance Paid holidays Vacation leave Sick leave Bereavement leave Parental leave Hybrid work options for this position Professional Development Professional development or training budget Conference or certification support Wellness Employee assistance program (EAP) Health club reimbursement Great technology In-office meals and refreshments, including lunch, snacks, and beverages

Pay:

$24.04 - $31.25 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

In person