GENERAL PURPOSE

Provides general administrative support to Group Vice Presidents and Vice Presidents as required. Ensure all day-to-day activities are resolved by maintaining ongoing communication, organizing all routine departmental activities and handling special projects as needed. The base pay range for this role is $27.64 - $58.56. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS

Perform administrative general office duties of a responsible and confidential nature, executing, with minimal direction, secretarial support at the highest level. Maintain a variety of complex records and files. Material is of a highly confidential nature. Coordinate use of major conference room and maintenance of equipment.
Act as liaison between department managers and their staff in matters involving the GVPs and VPs including meetings, documentation, and activities requiring authorized action.
Take appropriate authorized action in the absence of the GVP and VPs to ensure that matters requiring attention are referred to and handled in a manner to minimize the effect of the absence. Handle projects as assigned, work independently with minimal supervision.
Coordinate travel, including ground transportation, hotel accommodations, itinerary planning, meeting coordination, and ensure office requirements and facilities at destination are arranged, if required.
Manage GVP's calendar working closely with other executive level admins to ensure efficient flow of information.
Receive and screen communications to the GVP including telephone calls and calendar invites, recorded messages and/or provide assistance using independent judgment to determine those requiring priority attention; channel and facilitate communication from customers and associates and redirect callers to appropriate department/field representative for resolution/assistance.
Perform basic customer or competitor research via internet search, phone calls, etc. (e.g., store hours) as well as project support (e.g., video review) on a recurring or as-needed basis in support of GVPs, VPs, and their respective teams.
Manage the LP Field equipment program coordinating issuance of Laptop, phones, etc between field leaders and corporate IT.
Coordinate and resolve facility issues, as necessary.

COMPETENCIES

People

Collaboration Self
Leading by Example
Communicates Effectively
Ensures Accountability and Execution
Manages Conflict Business
Plans, Aligns and Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

College-level course work
Excellent written and oral communication skills, including advanced level of proofreading, editing and grammar skills
Excellent telephone skills
Ability to type 60+ words per minute, accurately
Advanced skills in work processing, presentation, spreadsheet and other software, Microsoft Office, i.e., MS Word, Excel, PowerPoint
Ability to multi-task and prioritize tasks, with frequent interruptions, without direction
Ability to use discretion in handling confidential information
Attention to detail
Ability to meet deadlines
Ability to work as a key team member with a diverse group of professional staff

PHYSICAL REQUIREMENTS/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance.

Vision requirements:

Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, However, this role can perform duties effectively using a combination of in-office and remote work. #

LI-HYBRID SUPERVISORY RESPONSIBILITIES

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. 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