Front Desk Administrative Assistant

Front Desk Administrative Assistant Reidy Law Office

LLC - 3.0

Orland Park, IL Job Details Full-time $20 an hour 1 hour ago Benefits Disability insurance Health insurance Paid time off 401(k) matching Life insurance Qualifications Computer operation Confidential information handling Microsoft Excel High school diploma or GED Desktop applications Productivity software Full Job Description Are you organized, dependable, and good at keeping people on track? We are looking for a full-time, in-office Front Desk Administrative Assistant to help keep our office organized, professional, and moving forward each day. This is an entry-level administrative role with growth potential. You do not need law firm experience to apply. The right person will be professional, punctual, comfortable with learning technology, able to follow systems, and willing to support attorneys and staff with important administrative work. If you enjoy helping people, staying organized, learning new systems, and being part of a professional team, this may be a good opportunity for you. About the Role The Front Desk Administrative Assistant helps make sure the office is open, organized, stocked, and professionally covered each business day. This person will sit at the front desk, help prepare the office for the day, greet clients and visitors, assist with administrative tasks, support attorneys and staff with reminders and follow-up, help with scanning and saving documents, and serve as a backup for phones when needed. This role is not responsible for giving legal advice or handling substantive legal work. However, the person in this position will assist with legal administrative support and may grow into additional legal assistant responsibilities over time. Application Instructions To apply, please submit your resume and complete all application questions. Qualified candidates may be asked to complete a written screening before a phone or Zoom interview. The written screening helps us evaluate communication, organization, judgment, follow-through, comfort with technology, and ability to follow instructions. We use a structured hiring process because we take hiring seriously and want to make sure the role is a strong fit for both the candidate and the firm. Schedule and Location This is a full-time, in-office position at our Orland Park office.

Expected schedule:

Monday through Friday 8:30 a.m. to 5:00 p.m. The employee must be in the office by 8:30 a.m. each workday because the role includes participating in the morning call and helping open and prepare the office before the front door opens to clients at 9:00 a.m. Reliable attendance and punctuality are essential for this position. What Success Looks Like A successful person in this role will help create the following results: The office is open, organized, stocked, and ready each business day The front desk is covered professionally and consistently Clients, visitors, and vendors are greeted and routed appropriately Attorneys and staff receive reliable administrative support Documents are scanned, saved, tagged, and routed accurately Supplies and shared office areas are monitored and maintained Appointments, reminders, follow-ups, and assigned tasks do not fall through the cracks Attorneys receive helpful support with daily time-entry habits The employee uses systems, task lists, calendars, or reminders instead of relying on memory The employee learns new technology and procedures without fear or resistance Who Will Do Well in This Role You may be a strong fit if you: Like being organized Are dependable and on time Enjoy helping professionals stay on track Are comfortable reminding people respectfully Can handle interruptions without becoming overwhelmed Use checklists, calendars, task lists, or other systems Learn technology quickly Take ownership of your work Communicate clearly and professionally Want to grow into more responsibility over time Understand that administrative support is important to the success of the whole team Who Will Not Be a Fit This role is probably not a fit for someone who: Is frequently late or unreliable Relies only on memory to track tasks Gets overwhelmed by interruptions Is afraid of technology Avoids asking questions when unsure Is too passive to follow up or remind others Does not like front desk or administrative work Has poor attention to detail Is careless with confidential information Does not want to work full-time in the office Wants remote work Wants to perform legal work immediately without first mastering administrative responsibilities

Compensation:

$20 hourly

Responsibilities:

Greet clients and visitors warmly and ensure the reception area is professional and tidy. Answer and transfer phone calls promptly with a positive, professional tone. Handle scanning, filing, and document organization with accuracy. Make calls when needed to clients or vendors in a personable, professional manner. Follow through with attorneys, paralegals, billing, and clients to ensure tasks are completed and deadlines met. Learn office systems (scanner, phones, Clio, Dropbox, etc.) and be comfortable with technology. Assist the legal team with administrative functions where training is provided. Assist the billing team by calling clients for funds and handling customer service-related communications. Support the firm with general administrative tasks and step in where needed. The Front Desk Administrative Assistant will be responsible for: Opening and preparing the office each business day Participating in the morning call Keeping the front desk, lobby, conference rooms, and shared office areas organized and client-ready Greeting clients, visitors, vendors, and team members professionally Serving as backup for phones when the remote assistant is unavailable Helping schedule, confirm, and remind people about appointments or meetings Assisting attorneys and staff with administrative follow-up Scanning, saving, tagging, uploading, and routing documents as instructed Assisting with documents dropped off by clients Helping attorneys stay on top of time-entry expectations Respectfully reminding attorneys or staff about appointments, follow-ups, or administrative tasks Monitoring, restocking, and helping order office supplies Helping vendors and deliveries get to the right place at the right time Learning and using firm technology systems Protecting client confidentiality at all times

Qualifications:

High school diploma or GED required Shows great interpersonal skills and excellent written communication Customer service experience in our industry is preferred Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues History of being deadline-driven and extremely organized Required Qualifications The right candidate should have: Professional communication skills Strong reliability and punctuality Ability to work full-time in the office in Orland Park Ability to arrive by 8:30 a.m. each workday Basic computer proficiency Familiarity with Microsoft Office Comfortable learning new software and office technology Strong organization and follow-through Attention to detail Ability to manage interruptions calmly Ability to follow written and verbal instructions Willingness to ask questions when unclear Ability to maintain confidentiality Professional judgment when working with clients, attorneys, staff, and vendors About Company At Reidy Law Office, we believe in Divorce with Dignity - treating clients with compassion, respect, and professionalism. We are a collaborative, client-focused team where your work will have a direct impact on families during one of the most challenging times of their lives. You won't be a cog in a large firm; you'll be a valued team member whose contributions are recognized.

Comprehensive Benefits Package :

Health insurance 401(k) match Paid time off Long-term and short-term disability insurance Life insurance