Program Compliance Assistant [nonprofit, part-time, temporary] - document review exp required

Program Compliance Assistant [nonprofit, part-time, temporary] - document review exp required Oregon Human Development Corporation Gresham, OR Job Details Temporary | Part-time $21 - $22 an hour 2 days ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 403(b) Flexible schedule Life insurance Qualifications Document review (document control) English Document review Organizational skills Full Job Description

ABOUT OREGON HUMAN DEVELOPMENT CORPORATION & OUR MISSION

Oregon Human Development Corporation (OHDC) is a culturally specific community action nonprofit that has been providing workforce development, emergency housing assistance, and associated services for farmworkers throughout Oregon since 1979. These services include support, referral, advocacy, resources, assistance, and education in both Oregon and Northern Nevada.

PROGRAM COMPLIANCE ASSISTANT OVERVIEW

The Program Compliance Assistant is responsible for reviewing client applications and supporting documentation to ensure accuracy, completeness, and compliance with OHDC's energy assistance program requirements. This position will make eligibility determinations, provide clear feedback to intake staff, and maintain accurate records in case management systems to support timely and consistent service delivery. The Program Compliance Assistant will manage a high-volume caseload, applying established guidelines and documentation standards to ensure all determinations align with federal, state, and program-specific requirements. This role works closely with intake staff and program team members to support efficient application processing and uphold program compliance. This is a part-time, hybrid, temporary position based in Oregon or Nevada. Funding for the position is secured through October 30, 2026 with potential for an expanded term of service.

ESSENTIAL RESPONSIBILITIES

Review completed client applications and supporting documentation to determine eligibility for energy assistance programs in accordance with established guidelines Make accurate and timely eligibility determinations (approve, deny, or return for correction) based on program rules and documentation standards Identify missing, inconsistent, or unclear information and return files to intake staff with clear, actionable feedback Enter eligibility decisions and maintain detailed, accurate case notes in the case management system Maintain assigned review caseload and meet established productivity and turnaround expectations Ensure all determinations align with federal, state, and program-specific requirements, escalating complex or unclear cases to the Energy Programs Assistant/Manager as appropriate Maintain strict confidentiality of client information and adhere to all data security and documentation standards Collaborate remotely with intake staff and program team members to support efficient application flow and timely service delivery Follow established review protocols, checklists, and quality standards to ensure consistency across files Flag recurring documentation issues or intake errors to support continuous improvement of application quality Use the OPUS database system to review, verify, and update energy intake application data as needed. Identify opportunities to improve internal workflows, file review processes, and compliance systems, and support implementation of process improvements

ORGANIZATIONAL RESPONSIBILITIES

Promote and support customer stability and self-sufficiency Uphold OHDC's commitment to human rights through cultural humility, respect, and compassion Strive to meet annual program/grant goals in support of OHDC's strategic goals Follow all organizational policies, procedures, and compliance requirements Perform other duties as needed

QUALIFICATIONS

Experience reviewing documents, applications, or case files for accuracy, completeness, and compliance Strong attention to detail; ability to identify errors, inconsistencies, or missing information Ability to apply rules/guidelines consistently and make sound, well-documented decisions Clear written and verbal communication skills, including the ability to provide specific, actionable feedback Ability to work independently in a remote environment, manage workload, and meet deadlines with minimal supervision Strong organizational skills and ability to manage repetitive or high-volume work while maintaining accuracy Proficiency with Microsoft Office 365 and ability to learn and use case management or data systems

PREFERRED QUALIFICATIONS

Prior experience in eligibility determination, case management, or compliance review Familiarity with income verification, documentation standards, or public program requirements Experience with energy assistance programs (e.g., LIHEAP) or similar public benefit eligibility programs Experience working in a nonprofit, human services, or community action setting Experience working in a remote or distributed team environment Bilingual Spanish/English Even if you do not meet our preferred qualifications, we still want to hear from you! We are interested in finding the best candidate for the job. If you meet key qualifications for the role, and believe you would be a good fit, we encourage you to apply.

ADDITIONAL INFORMATION

Location:

Hybrid work in

Oregon or Nevada Job Type:

Part-time hourly non-exempt employee eligible for benefits, 30 hours/week

Temporary:

funded through October 30, 2026

Supervisor:

Energy Programs Manager Starting Pay:

$21.00 - $22.00 per hour OHDC is an equal opportunity employer and does not discriminate on the basis of race, color, sex or gender, religion, sexual orientation, identity, physical or mental disability, nationality of origin, Veteran status, or any other category protected by state or federal law. We offer a generous benefits package to employees , including paid time off starting at 20 days/year; 12 paid holidays annually; a medical, dental, and vision benefits plan with OHDC covering 90% of the premium cost for employees and dependents; a 403b available to all employees and dollar for dollar matching up to 6% after 1 year of service; employer-paid short-term and long-term disability; a medical Flexible Spending Account and Dependent Care FSA; an employer-funded Health Savings Account for HDHP insurance plans; and employer-paid life insurance and accidental death & dismemberment insurance at 150% of annual salary (which is a taxable fringe benefit). For employees covered by Paid Leave Oregon (staff who work in Oregon, regardless of state of residence), OHDC pays the employee portion of the premium, which is a taxable fringe benefit. In terms of work culture , OHDC is a collaborative and supportive work environment, where work/life balance and flexibility are respected and encouraged. We pride ourselves on the work we do in the communities we serve.

Pay:

$21.00 - $22.00 per hour

Benefits:

Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): We have posted this position near several of our offices. Where are you located?

Experience:

document review: 2 years (Required) eligibility determination: 1 year (Preferred) energy assistance program: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

Hybrid remote in Gresham, OR 97030