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Jewish Social Service Agency.

Program & Consumer Support Specialist Req #787 3025 Hamaker Ct, Fairfax, VA 22031, USA

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$44,693 / year median in Virginia

+1% projected growth

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Job Description

Apply Share Job Description Posted Wednesday, September 2, 2026 at 12:00
AM General Overview:
JSSA is a health and social wellness organization that provides expert caring to our neighbors regardless of race, religion, ethnicity, or their ability to pay. We serve a multicultural community, and our diverse staff provides high quality care that focuses on the whole person and not just the challenges someone is facing. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. JSSA has an immediate opening for a full time Program and Consumer Support Specialist that will support programs in our Mental Health Services department in Northern Virginia. This position is responsible for providing day-to-day administrative and business services which support the operations of a particular program and/or service.
Responsibilities:
Utilize an electronic health record to accept and record payment; manage and schedule appointments; provide administrative demographic screening for individuals seeking services Maintain compliance with federal, state and contract requirements Ensure effective and efficient engagement of individuals receiving services Engage new providers into the network and complete the contracting process Manage and prepare data to utilize in program reports Provide operational support in accordance with demand of program and/or service model
Position Qualifications:
Bachelor's degree in a related field or 2-3 years in a similar position Outstanding written and oral communication skills; detail-oriented Experience with an electronic health record system Advanced level knowledge with MS Office (in particular, Outlook, Excel and Word), and aptitude to master other computer programs and reporting systems easily Commitment to working in a fast-paced environment with an emphasis on collaboration with colleagues and clients Ability to work a hybrid schedule with some in-office days in Fairfax, VA and some evenings until 6:30 p.m. Bilingual English/Spanish preferred Competitive salary and benefits package: Medical/dental/vision insurance / FSA account 403(b) retirement savings plans and agency contribution Generous holiday schedule Annual professional development stipend Work-Life balance and collaborative team environment Many opportunities for personal growth and professional development Minimum hourly rate: $24.00 The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer.
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Job Details Pay Type Hourly Scan this QR code and apply! Download 3025 Hamaker Ct, Fairfax, VA 22031, USA We use technology, such as cookies, to improve site functionality, personalize content, and analyze web traffic. By clicking "Accept" you also allow us to share information with third party advertising and analytics partners and use your information for advertising and analytics purposes. You can learn more about online tracking in our Cookie Statement Accept Reject Cookie Settings