CS-2026-55926-L0748

Department Local Government Division HS Delaware Co Child Welfare S Opening Date 08/10/2026 Closing Date 8/23/2026 11:59 PM Eastern Job Code L0748 Position Number 80005150 Union Non-Union Bargaining Unit LG Pay Group LG Bureau / Division Code 88212723 Bureau / Division Delaware County Children and Youth Services Worksite Address 1510 Chester Pike City Eddystone, Pennsylvania Zip Code 19022 Contact Name Nicole Jones Contact Phone 610.324.1851 Contact Email jonesnt@co.delaware.pa.us

THE POSITION

Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, Office of Children and Youth Services has an immediate opening for a Quality Assurance Administrator (Children Youth and Families Program Specialist 2). We are currently seeking a motivated and compassionate individual to join our team. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement. Step into a role where your skills will help move the agency forward. If you are interested in this career opportunity, please apply today.

DESCRIPTION OF WORK

This position oversees quality assurance systems, major review processes, and compliance with statewide information systems. It guides staff, maintains important data, and supports agency planning. As a Quality Assurance Administrator, you will perform the following duties:

Quality Oversight:

Lead quality assurance activities that support compliance with regulations and agency requirements\n

Data Management:

Review CAPS information, confirm data accuracy, and support reporting needs\n

Leadership Support:

Guide staff through quality processes and assist with improvement planning\n

Process Review:

Manage review procedures for permanency and congregate care and issue written findings\n

Team Collaboration:

Work with management to develop case and record review plans

Work Schedule and Additional Information:

Full-time employment\nWork hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.\n

Telework:

You may have the opportunity to work from home (telework) part-time. After an employee has completed six (6) months of employment and have regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Eddystone. The ability to telework is subject to change at any time. Additional details may be provided during the interview.\n

Salary:

In some cases, the starting salary may be non-negotiable.\nYou will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Children, Youth and Families Program Specialist 1; or\nThree years of professional level experience in the field of children, youth and families; and a bachelor's degree; or\nAny equivalent combination of experience and training.

Other Requirements:

PA residency requirement is currently waived for this title.\nYou must be able to perform essential job functions.

Legal Requirements:

You must pass a background investigation.\nThis position falls under the provisions of the Child Protective Services Law.\nUnder the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to

Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).\nIf you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.\nYour application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.\nFailure to comply with the above application requirements may eliminate you from consideration for this position.\nAll application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. •7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

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Quality Assurance Administrator (County Children Youth Families Program Specialist 2) (Local Govt.)