Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PC
Project Calm LLC
Administration Assistant
Career Insights for Office / Administrative Assistant (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on South Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$40,934 / year median in South Carolina
+2% projected growth
Job Description
Job Summary Office Administrator /
Client Care Coordinator Project Calm Location:
Rock Hill, SC Position Type:
Full-Time or Part-Time Pay:
Competitive; based on experience About Project Calm Project Calm is a growing behavioral health practice dedicated to providing high-quality mental health services to children, adolescents, adults, and families. We are seeking an experienced Office Administrator who is passionate about helping others and thrives in a fast-paced healthcare environment. Position Summary The Office Administrator is responsible for the daily administrative operations of the practice, ensuring clients receive exceptional service while supporting clinicians with scheduling, insurance verification, billing, and office management. This position requires excellent organizational skills, professionalism, confidentiality, and attention to detail. Essential Duties and Responsibilities Client Services- Welcome clients and families with professionalism and compassion.
- Answer incoming telephone calls and respond to client inquiries.
- Schedule, reschedule, and confirm appointments.
- Assist clients with completing paperwork and required consent forms.
- Maintain a positive and supportive client experience from initial contact through ongoing care. Electronic Health Records (EHR)
- Manage client information using an Electronic Health Record (EHR) system such as
- Simple Practice
- , •TheraNest •, or a similar platform.
- Create and maintain accurate client records.
- Upload and organize clinical documents.
- Monitor provider schedules and appointment availability.
- Ensure documentation complies with HIPAA and agency policies. Insurance Verification & Authorizations
- Verify commercial and Medicaid insurance eligibility before appointments.
- Obtain and track prior authorizations when required.
- Explain insurance benefits, deductibles, copayments, and client financial responsibilities.
- Maintain documentation related to insurance eligibility and authorizations. Billing & Payments
- Collect copayments, deductibles, and outstanding balances.
- Process payments using the practice's secure payment platform.
- Review of billing information for accuracy.
- Assist with claim submission and follow up on denied or unpaid claims.
- Work with clients regarding payment plans when appropriate. Administrative Responsibilities
- Maintain office supplies and inventory.
- Prepare reports and maintain office records.