Office Assistant FMT Insurance Knoxville, TN Job Details Full-time 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Attention to detail Mail management Adaptability Phone triage File organization

Full Job Description About Us Mission Statement:

FMT Insurance Exists to provide good coverage at a fair price. We are devoted to maintaining a financially sound company that delivers honest and fair services to our policyholders, partners, and community.

Core Values:

Family, Integrity, Service, Stability Position Summary FMT Insurance is seeking an Office Assistant to provide routine office and customer support. This position is well suited for someone who is organized, dependable, and comfortable completing assigned tasks under the direction of a manager while following established procedures, schedules, and instructions. What You'll Do Customer Support Serve as the first point of contact and triage for incoming phone calls and office visitors. Route calls and inquiries to the appropriate department or individual as needed. Administrative Responsibilities Provide daily operational support, including opening mail and routingdocuments and packages to the appropriate department or individual. Provide administrative and operational support to departments as directed by your manager. Update the Customer Experience and Support Manual with information and revisions provided or approved by the manager. Monitor scheduled outside vendor visits and visitor appointments. Assist with maintaining vendor listings at the direction of management. Support facility and front office needs by maintaining a professional, welcoming lobby and advising when office supplies need ordered. Coordinate routine communications and scheduling with cleaning, security, and other vendors at the direction of the manager. Order food requested by the manager and combine, print, and distribute materials and schedules provided for company meetings and activities. What We're Looking For Strong organization and attention to detail. Professional and courteous communication skills. Ability to follow established procedures and manager direction. Dependability and the ability to complete routine tasks accurately and on schedule. Comfort using standard office equipment and common business software.

Expected hours:

37.5 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Application Question(s): Describe a situation where you had to assist someone who was frustrated or upset. What did you do? What type of work environment do you thrive in? Are you able and willing to commute to the office on a daily basis?

Work Location:

In person