Secretary II

Position Title:

Secretary II Job Group:

Merit Required Minimum Qualifications:

• Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment and includes the use of word processing.

Job Description:

Summary of Duties and Responsibilities:

Are you looking for an opportunity that offers Monday-Friday, daytime hours and excellent benefits? Would you be interested in a role that offers the opportunity to positively impact students' lives in a university setting? If so, the Department of Residence (DOR) team with Iowa State University is currently seeking applicants for a Secretary II! This individual will be responsible for the operation of assigned desk(s)/mailroom including student staff supervision, maintaining a welcoming and professional environment, and composing routine information requiring knowledge of University and Department of Residence policies and procedures. In addition, this individual will provide assistance with overseeing mail/package processes, desk assistant hiring, providing general office support, and special departmental projects as needed.

What You'll Do:

Supervise and support desk/mailroom student staff Support daily desk and mailroom operations, including supplies and budget tracking Maintain mail/package distribution and liaise with delivery services Handle resident inquiries, issues, and communications Coordinate occupancy processes (check-in/out, audits, records) Provide general administrative support (reports, events, scheduling)

Preferred Qualifications:

Experience working in an administrative position. Demonstrated experience supervising or leading individuals in a team environment. Experience with mail and package distribution. Previous experience working with student populations; ideally in higher education. Proficiency with Microsoft Office Suite programs.

Department Description:

With over 400 full-time, part-time and student employees, the Department of Residence is one of the largest non-academic departments on campus. Our residence life, facilities, administrative, business, marketing, conference and technology staff work to ensure a supportive learning and social environment where students can thrive as they pursue their Iowa State adventure.

Department Unit/Website:

Department of Residence Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:

To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: Resume/Curriculum Vitae Letter of Application/Cover Letter Why Choose Iowa State University? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as: Retirement benefits including defined benefit and defined contribution plans Generous vacation, holiday, and sick time and leave plans Onsite childcare (Ames, Iowa) Life insurance and long-term disability Flexible Spending Accounts Various voluntary benefits and discounts Employee Assistance Program Wellbeing program Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager. If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or

Toll Free:

1-877-477-7485.

Appointment Type:

Regular Number of Months Employed Per Year:

12

Month Work Period Time Type:

Full time

Pay Grade:

08

Original Posting Date:

May 15, 2026

Posting Close Date:

May 24, 2026

Job Requisition Number:

R19201 Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu. General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications. By focusing on the future and providing the best student experience possible, Iowa State University attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities. Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community. Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work. All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check. Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu. If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or

Toll-Free:

(877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942. General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.