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VH
Volunteer Home Care
Office Assistant - Union City, TN
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$36,059 / year median in Tennessee
+7% projected growth
Job Description
Branch Office Assistant - Home Health Union City, TN | Full-Time | Monday-Friday | 8:00 AM-4:30 PM Be the Friendly Face That Keeps Our Branch Running Smoothly. Are you an organized, detail-oriented professional who enjoys helping others and thrives in a fast-paced office environment? Volunteer Home Care is seeking a Home Health Office Assistant to join our Union City team. In this role, you'll be the first point of contact for patients, visitors, clinicians, and referral partners while helping keep our branch operating efficiently each day. If you enjoy providing outstanding customer service, staying organized, and working with a supportive team that truly makes a difference in people's lives, we'd love to meet you. Why You'll Love Working With Volunteer Home Care ✔ Monday-Friday schedule (8:00 AM-4:30 PM) ✔ No nights or weekends ✔ Locally owned healthcare organization serving Tennessee for more than 25 years ✔ Friendly, team-oriented work environment ✔ Opportunity to make a meaningful impact behind the scenes ✔ Stable, growing healthcare organization Benefits Volunteer Home Care offers a competitive benefits package, including: Medical, dental, and vision insurance 401(k) with company match Generous Paid Time Off (PTO) Paid holidays Supplemental life and disability insurance Supportive leadership and opportunities for professional growth What You'll Do As the Branch Office Assistant, you'll play a key role in supporting the daily operations of our home health office by: Greeting visitors and providing exceptional customer service Answering and directing incoming telephone calls professionally and courteously Preparing branch correspondence and maintaining agency forms Preparing, sorting, and routing incoming and outgoing mail Scanning and uploading documents into the electronic medical record (EMR) Generating reports as requested Tracking office and medical supply inventory Supporting clinicians and office staff with administrative tasks Assisting with additional branch operations as needed Qualifications Required Minimum of one year of clerical experience in a medical office or healthcare setting Minimum of one year of data entry experience Typing speed of at least 50 words per minute Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint Knowledge of medical terminology and common medical abbreviations Excellent organizational, communication, and customer service skills Self-motivated with the ability to prioritize multiple tasks Positive attitude and strong team-player mentality Why Volunteer Home Care? Volunteer Home Care is a locally owned, Medicare-certified home health agency providing skilled nursing, rehabilitation, private duty, and personal care services throughout West Tennessee. For more than 25 years, we've built our reputation on compassionate care, trusted relationships, and exceptional service. Every member of our team plays an important role in helping patients receive the care they need in the comfort of their own homes. As our Branch Office Assistant, you'll be more than an administrative professional—you'll be an essential part of a team dedicated to improving lives every day. Apply today through Indeed or visit VolunteerHomeCare.com/careers to learn more!