Functional Title:

Administrative Assistant

Job Title:

CPI INV Unit Admin Asst I

Agency:

Dept of Family & Protectve Svc

Department:

CPS Investigations Region 3E

Posting Number:

20336

Closing Date:

09/03/2026

Posting Audience:

Internal and External

Occupational Category:

Protective Services

Salary Range:

$2,694.34 - $3,404.91

Pay Frequency:

MonthlySalary Group:

TEXAS-A-09

Shift:

Day

Additional Shift:

Days (First)

Telework:

Not Eligible for Telework

Travel:

Up to 25%

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt

Facility Location:

Job Location City:

MCKINNEY

Job Location Address:

1701 HERITAGE DR

Other Locations:

MOS Codes:

0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS Functional Title -

Administrative Assistant Brief Job Description:

The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.

To learn more about DFPS, please click here. Essential Job Functions (EJFs): Performs data entry into IMPACT and other electronic programs and systems.\nAnswers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.\nPrepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.\nTypes correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.\nProvides program and agency information and/or makes referrals to other community resources.\nGreets visitors, responds to general questions, and directs callers to proper location.\nPerforms other duties as assigned and required to maintain unit operations.\nPromotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.\nAttends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs): Knowledge of computers.\nSkill in using Microsoft Works or Windows environment.\nSkill in working in an office supporting several staff members.\nAbility to effectively handle multiple assignments in a dynamic environment.

Registrations, Licensure Requirements or Certifications:

None Required Initial Screening Criteria:

Graduation from high school or equivalent\nOne year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Acceptable Substitutions:

Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Additional Information:

Administrative Assistants may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned. Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.\nMilitary occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.\nApplicants selected for hire must pass a background check and if applicable a driver's record check.\nState of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.\nAs a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the

WCAG 2.1

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HHS/DFPS

Employee Service Center at 1-888-894-4747. 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