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(Pony Express) H & M DELIVERY SERVICE LLC

Dispatcher / Clerical Support

Career Insights for Administrative Clerk / Coordinator

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$41,413 / year median in Texas

+1% projected growth

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Job Description

More Like This Salary Not Available Position range in Hidalgo County $28k - $53k Per Year Dispatcher / Clerical Support (Pony Express)
H & M DELIVERY SERVICE LLC
Occupation:
Dispatchers, Except Police, Fire, and Ambulance
Location:
Mcallen, TX - 78503-8837
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
08/17/2026 Positions available: 1
Source:
WorkInTexas
Web Site:
WorkInTexas Onsite /
Remote:
Work onsite all of the time
Updated:
08/20/2026
Expires:
09/16/2026 Job #: 17056209 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) DL Required Language English, Well Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Help for .
Job Title:
Dispatcher /
Clerical Support Location:
McAllen, Texas Job Type:
Full-Time Position Summary:
We are seeking a dependable and bilingual (English/Spanish) Dispatcher / Clerical Support team member to coordinate delivery operations and provide general administrative support. This dual-role position requires strong communication, organizational, and computer skills. The ideal candidate will be the key point of contact between our office, drivers, and customers, ensuring timely and accurate coordination of deliveries while also handling essential clerical tasks.
Key Responsibilities:
Dispatch Duties:
Maintain constant communication with truck drivers regarding routes, delivery schedules, and updates. Receive and dispatch orders for deliveries or products promptly and accurately. Monitor the route and status of field units to prioritize and adjust schedules as needed. Address issues and customer requests by transmitting information or finding timely solutions. Provide field staff with information related to traffic, obstacles, orders, and special requirements. Enter data into the computer system and maintain detailed logs of calls, delivery activity, and dispatch records.
Clerical Duties:
Answer and direct phone calls; respond to general customer inquiries. Perform data entry, maintain organized filing systems, and manage records. Prepare, edit, and distribute internal communications, reports, and forms. Assist in managing company databases and updating customer information. Support daily office operations and provide general administrative assistance as needed.
Qualifications:
High school diploma or equivalent (required); associate degree preferred. 1+ year of experience in an administrative, dispatcher, or customer service role. Strong organizational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer systems. Comfortable working with ticketing or CRM systems (experience a plus). Ability to handle confidential information with discretion. Excellent communication and time-management skills. Pay will be discussed during the interview.