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OP
Orange Pediatrics
Receptionist/Front Office Assistant
Career Insights for Front Office Assistant
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Based on Texas data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$35,863 / year median in Texas
+6% projected growth
Job Description
On Fridays the office will close at 2:00PM and staff leaves at that time if patient care is completed. ```Duties``` Greet and welcome guests in a professional and friendly manner
- Verify Insurance
- Answer and direct phone calls using a multi-line phone system
- Provide accurate information to callers and assist with inquiries
- Schedule appointments and manage calendars
- Perform general clerical duties, such as filing, photocopying, and faxing
- Maintain office supplies and ensure inventory is stocked
- Assist with data entry and record keeping
- Handle incoming and outgoing mail and packages
- Coordinate meetings and conference room bookings
- Assist with special projects as assigned ```Qualifications```
- Proven experience as a front desk receptionist or in a similar role
- Proficient in using phone systems and office management software
- Strong computer skills, including knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Excellent file management and organizational skills
- Accurate data entry skills with attention to detail
- Ability to multitask and prioritize tasks effectively
- Strong interpersonal and communication skills
- Professional appearance and demeanor
- Customer service-oriented mindset