Functional Title:

CCI Administrative Assistant II

Job Title:

CCI Admin Asst II

Agency:

Dept of Family & Protectve Svc

Department:

Residential Investigations

Posting Number:

20197

Closing Date:

09/01/2026

Posting Audience:

Internal and External

Occupational Category:

Office and Administrative Support

Salary Range:

$2,694.33 - $3,946.25

Pay Frequency:

MonthlySalary Group:

TEXAS-A-11

Shift:

Day

Additional Shift:

Telework:

Not Eligible for Telework

Travel:

Up to 25%

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt

Facility Location:

Job Location City:

TYLER

Job Location Address:

3303 MINEOLA HWY

Other Locations:

Tyler; Athens; Atlanta; Canton; Carthage; Clarksville; Daingerfield; Gilmer; Henderson; Jacksonville; Linden; Longview; Marshall; Mount Pleasant; Mount Vernon; Palestine; Paris; Quitman; Rusk; Sulphur Springs; Texarkana

MOS Codes:

0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

YN,YNS Brief Job Description:

\nAdministrative Assistant II/Child Care Investigations performs routine (journey-level) administrative support work. Work involves providing internal administrative support including disseminating information, assisting with maintaining filing systems, and preparing and editing reports and documents. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Essential Job Functions (EJFs): Prepares and disseminates information concerning agency programs and services.\nPrepares, edits, and distributes correspondence, reports, studies, forms, and documents.\nPerforms general office duties such as filing, answering and routing phone calls, routing mail, and ordering and maintaining office supplies.\nAssists in day to day routing of cases.\nResponds to inquiries and explains rules, regulations, policies, and procedures. Assists in planning meetings, conferences, and seminars.\nAssists in compiling and entering data for charts, graphs, databases, summaries, or reports.\nMay assist with managing and maintaining schedules and travel arrangements for managers and directors.\nPerforms related work as assigned. Knowledge Skills Abilities (KSAs):\nKnowledge of office practices and administrative procedures.\nSkill in the use of standard office equipment and software.\nAbility to implement administrative procedures; to interpret rules, regulations, policies, and procedures; and to communicate effectively.

Registrations, Licensure Requirements or Certifications:

N/A Initial Screening Criteria:

\nExperience in administrative support work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

Additional information:

\nPosition can be housed in any office in Region 4 or 5 but preferably in Region 4.\nThis is a position that requires to be in the office and can't telework. At time there may be a need to travel out of region. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.\nMilitary occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.\nApplicants selected for hire must pass a background check and if applicable a driver's record check.\nState of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.\nAs a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the

WCAG 2.1

AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .\nIn compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the

HHS/DFPS

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