Stable Office Support

The Virginia Horse Center is a premier equestrian facility dedicated to hosting world‑class competitions, community events, and educational programs. Located in the heart of Virginia's horse country, the Center provides modern arenas, stabling, and event services that support riders, trainers, spectators, and equine professionals year‑round. Job Summary We are seeking a reliable and organized Stable Office Support professional to join our team. This role involves providing essential administrative and clerical assistance within a dynamic office environment, supporting daily operations, and ensuring smooth communication across departments. The ideal candidate will possess strong computer skills, excellent organizational abilities, and a customer-focused attitude to contribute effectively to our team.

Job Purpose:

Individuals must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be detail-oriented Team-player Good communicator Self-starter with an outgoing personality.

Status:

Non-Exempt / Seasonal Part-Time Assists with stable office operations by taking reservations and payments for shavings, ice, stalls, golf carts, campers, etc. Ensure that all customers receive timely accommodations of their needs.

Direct Report:

Stable Office Manager Minimum Skills:

Excellent communication skills and customer service with staff, managers, and exhibitors. Strong organization skills with the ability to multi-task Ability to work in a team environment. Must be willing to work flexible hours, including some evenings and weekends, to accommodate event demands.

Preferred Education and Experience:

High School diploma One to three years in an office setting, and previous customer service experience and hospitality are a plus. Proficient in Microsoft Office computer programs with experience and willingness to learn any special point of sale programs and the Reservation Management System. Key Areas of Responsibility - Stable Office Assist with all aspects of the Stable Office. Be dependable, and help with other duties when needed. Be kind and courteous to all customers and visitors. Respond to general inquiries and help to problem-solve issues as they arise with the stable office supervisor. Coordinate with barn crew to ensure prompt delivery of feed & bedding orders. Coordinate camper reservations and site assignments and collect payments. Coordinate golf cart reservations and assignments and collect payments. Coordinate vendor reservations and site assignments and collect payments. Track sales of feed & bedding to help create an accurate inventory. Answer phone calls and e-mails regarding reservations, look up orders, and assist patrons with any adjustments needed. Provide a high level of professional and courteous service. Support all Virginia Horse Center staff, assisting as needed to provide exceptional customer service. Contribute to a work environment that encourages teamwork and respect for coworkers. Key Areas of Responsibility - Other Work with members of the Horse Center's staff and/or outside contractors on the health and well-being of the Center. Assist the CFO and CEO with annual budget priorities. Maintains a safe working environment within and around areas associated with employee work environment. Participate in safety training and comply with safety rules, regulations, and protocols. Perform additional duties and assist with special projects as assigned. Assist guests/regular public with directions or general information. Virginia Horse Center Foundation actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law. Protected veterans, minorities, and women are encouraged to apply. No job description or statement of job purpose is meant to be all-encompassing. As it is not possible to outline every potential task, candidates accepting employment with the VHCF are aware that responsibilities may increase at times, based on the needs of their department and/or events taking place at the Center.

Pay:

$16.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person