Administrative Assistant

Administrative Assistant

TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C - 2.9

Newport News, VA Job Details Full-time 2 days ago Qualifications Computer operation Microsoft Excel Phone communication Employee relations Mid-level Administrative experience High school diploma or GED Customer support ticket management Data entry Organizational skills Order placement Clerical experience Productivity software Appointment scheduling Phone call management Document management 2 years Communication skills Marketing Time management Help desk Full Job Description Position Summary The Administrative Assistant supports the Division Manager with administrative items as detailed in duties and responsibilities below. Major Duties and Responsibilities Manage all marketing needs. Place orders for and review all marketing materials needed. Coordination with Marketing team for internal campaigns, including online promotions and filming. Assist in answering phone calls, screen, and route calls to appropriate staff. Point of contact for Healthmark questions Place and follow up on facilities tickets needed for all locations Placement and follow up of help desk tickets for staff as needed, with communication to Division Manager. Managing and updating internal forms and documents Assist with scheduling meetings for Division Manager, point of contact for vendors Communicate with vendors as needed for Shredding, biohazard, water delivery, etc. Handle all monthly employee relations/employee appreciation items Manage internal staff directory and physician License directory Updating monthly Bank Box reports for all locations Placement and management of job postings, forwarding applications to Manager as they come in. Additional duties and tasks assigned by the Division Manager. Knowledge, Skills and Abilities Excellent verbal and written communication skills including letters, memos and emails. Excellent attention to detail. Exceptional organizational skills. Knowledge and experience with Microsoft Office applications (Word, and Excel) and internet resources. Skill in providing excellent customer service. Ability to maintain confidential, highly sensitive information. Ability to modify own working style, approach, or methodology to fit new/changing circumstances. Ability to present information in an organized manner. Ability to multi-task and work in a fast-paced environment. Education/Training/Requirements High School Diploma required. 2+ years of office administration experience supporting staff. 2+ years of customer service experience supporting staff. Physical Demands Ability to stand and walk for limited periods of time. Ability to sit for extended periods of time. Ability to climb stairs occasionally. Ability to enter data into a computer via a keyboard. Ability to occasionally reach, bend, stoop and lift up to 20 lbs. • Ability to grasp and hold up to 20 lbs.• Ability to occasionally squat and lean over. Ability to hear normal voice level communications in person or through the telephone. Ability to speak clearly and understandably. Basic vision, corrected. Ability to see and understand data on a computer screen. Success Factors Alignment with Company Mission and Core Values Excellent Time Management/Organized Open Communication/Positive Goal Driven Excellent Customer Service Juggles Multiple Priorities Accuracy and Attention to Detail All statements are essential functions of the position unless identified as non-essential by an asterisk (•).