Administrative Technician - Records Room

The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Administrative Technician in the Records Unit of the Administration and Finance Division. The incumbent is responsible for managing a variety of clerical and administrative tasks related to departmental records in support of the daily operations of the Division. Maintaining current filing system Setting up and organizes files Sorting, classifying, and filing materials Purging obsolete material Retrieving and returning material requested from files Retrieving and forwarding case file folders Providing office support services to assigned area Receiving and managing departmental telephone calls and visitors Furnishing general information to callers and internal customers, assisting visitors with the preparation of information and/or forms, if needed Taking and relaying messages Receiving, opening, logging, sorting, time-stamping, and distributing mail Preparing materials for mailing Providing assistance to other Department of Social Services employees and supervisors Typing correspondence and proofreading documents Accessing Virginia Department of Social Services automated systems to obtain information Receiving appropriate completed forms and checks for accuracy Performing other related duties as required •City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events. •

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms. Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry. Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.

MINIMUM TRAINING AND EXPERIENCE

High School Diploma or GED Two years of related clerical or office support experience An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification LICENSING, CERTIFICATIONS, and/or

OTHER SPECIAL REQUIREMENTS

None