Customer Account Coordinator

{ "@context": "http://schema.org", "@type": "JobPosting", "title": "Customer Account Coordinator", "url": "https://www.jobit.com/search/jobs/8694589/Customer-Account-Coordinator.html", "datePosted": "2026-01-27T07:15:25+00:00", "validThrough": "2026-02-26T07:15:25+00:00", "description":"

Customer Account Coordinator\nLocation:

Onsite in

Martinsville, VA\nSchedule:

Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands\n

Visa Sponsorship:

This role is not eligible for visa sponsorship\n\nYour Job\n\nGeorgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.\n\nWhether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.\n\nIn this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.\n\nA strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.\n\nSuccess in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.\n\nOur Team\n\nCustomer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.\n\nOur business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.\n\nWe're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.\n\nOur leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management\u2122 (PBM).\n\nIf you're looking for a team where your contributions are seen, supported, and impactful, this is it.\n\nWhat You Will Do\n \n\n

• Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution\n \n\n
• Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish\n \n\n
• Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed\n \n\n
• Track and reconcile order-related information, supporting light billing and payment tracking functions\n \n\n
• Monitor and track customer inventory levels and shipment status using Excel or other internal tools\n \n\n
• Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns\n \n\n
• Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve\n \n\n
• Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows\n\nWho You Are (Basic Qualifications)\n \n\n
• 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply cha.

..\r\n" , "industry": "

CUSTOMER

_SERVICES", "employmentType": "

PERMANENT

", "hiringOrganization": { "@type": "Organization", "name": "Georgia-Pacific" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Ridgeway, US-VA", "addressRegion": "Ridgeway", "postalCode": "", "addressCountry": "US-VA" } } }

Customer Account Coordinator Customer Account Coordinator Location:

Onsite in

Martinsville, VA Schedule:

Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands

Visa Sponsorship:

This role is not eligible for visa sponsorship Your Job Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA. Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success. In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency. A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication. Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment. Our Team Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers. Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen. We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing. Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM). If you're looking for a team where your contributions are seen, supported, and impactful, this is it. What You Will Do

• Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
• Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
• Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
• Track and reconcile order-related information, supporting light billing and payment tracking functions
• Monitor and track customer inventory levels and shipment status using Excel or other internal tools
• Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
• Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
• Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows Who You Are (Basic Qualifications)
• 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply cha.

..

Rate:

Not Specified Location:

Ridgeway, US-VA Type:

Permanent Industry:

Customer_services

Recruiter:

Georgia-Pacific Contact:

Not Specified Email:

to view click here

Reference:

180446-en_

US-US-VA-RIDGEWAY

Posted:

2026-01-27 07:15:25 - View all Jobs from Georgia-Pacific Apply Now Share Job // create social networking pop-ups (function() { // link selector and pop-up window size var Config = {

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