An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
Information Systems Administrative Assistant
Wise County School District
CENTRAL OFFICE
- Wise, Virginia This job is also posted in Wise County School District
Job Details
Job ID:
5908496
Application Deadline:
Sep 14, 2026 11:59 PM (Eastern Standard Time)
Posted:
Yesterday
Starting Date:
To Be Determined
Job Description
Position Summary
The Information Systems Administrative Assistant provides support and administration for the division's student, employee, and financial information systems. This position is responsible for substitute scheduling systems, employee leave tracking and reporting, school attendance reporting coordination, Teacher Access Center and Home Access Center support, hybrid retirement benefit administration, and various school staff technical support to ensure the efficient operation of administrative and instructional systems across the division.
The Information Systems Administrative Assistant serves as a liaison between schools, departments, software vendors, and the Technology Department while maintaining the confidentiality, integrity, and security of sensitive student and employee information.
Minimum Qualifications
High school diploma required
Associate's or Bachelor's degree preferred
Equivalent combination of education, training, and experience may be considered
Experience supporting school based human resource software applications preferred
Experience working in a K-12 educational environment preferred
Valid Virginia driver's license
Knowledge, Skills, and Abilities
The successful candidate should demonstrate:
Knowledge of student information systems (PowerSchool, Infinite Campus, etc.) preferred
Knowledge of financial and human resource management software
Microsoft 365 applications including Excel, Word, Outlook, and Teams.
Strong understanding of user account management and role-based security
Understanding of cybersecurity best practices
Strong analytical and troubleshooting skills
Ability to learn new software systems quickly
Excellent organizational skills and attention to detail
Excellent customer service and communication skills
Ability to prioritize multiple assignments and meet deadlines
Ability to work independently and collaboratively
Essential Duties and Responsibilities
The Information Systems Administrative Assistant shall:
Information Systems
Provide technical support for the division's student information system, financial system, human resources/payroll system, and other enterprise applications.
Create, modify, and maintain user accounts, permissions, and security roles.
Assist with software implementation, upgrades, testing, and deployment.
Maintain system documentation, standard operating procedures, and user guides.
Create and modify reporting for annual financial audit
Process new fiscal year tasks and close previous fiscal year.
Coordinate with software vendors to resolve technical issues.
Monitor system functionality and recommend improvements.
Data Management
Assist with maintaining accurate student, employee, and financial data.
Generate reports for schools, departments, state reporting, and division leadership.
Verify data accuracy and assist with resolving data discrepancies.
Support Virginia Department of Education reporting requirements.
Assist with state and federal reporting processes.
Support data backup and recovery procedures.
Technical Support
Provide help desk support to school and central office personnel.
Provide one-on-one and group training for users.
Support new employee onboarding related to technology systems.
Assist schools during beginning and end-of-year processing.
Collaboration
Work collaboratively with Human Resource staff and school personnel.
Assist with software integrations between multiple platforms.
Coordinate employee disability and leave requests with Human Resources Department
Provide exceptional customer service to all employees.
Other Duties
Attend professional development and required training.
Maintain confidentiality of all records.
Assist Human Resources concerning employee leave and documentation.
Perform other duties as assigned by the Director of Business/Finance.
Physical Requirements
The employee must be able to:
Sit, stand, walk, and use computer equipment for extended periods.
Occasionally lift and move equipment weighing up to 40 pounds.
Travel between schools and division facilities as needed.
Working Conditions
Office and school environment
Occasional travel between division locations
Occasional work outside normal business hours during system upgrades or critical implementations
Terms of Employment
Twelve (12) month position
Salary and benefits according to the Wise County Public Schools salary schedule
Evaluation conducted annually in accordance with School Board policy
The Wise County School Board is an equal opportunity employer, committed to
nondiscrimination in recruitment, selection, hiring, pay, promotion, retention or other
personnel actions affecting employees or candidates for employment. Therefore,
discrimination in employment against any person on the basis of race, color, creed,
religion, national origin, ancestry, political affiliation, sex, sexual orientation, gender,
gender identity, age, pregnancy, childbirth or related medical conditions, marital status,
status as a veteran, genetic information or disability is prohibited. Personnel decisions
are based on merit and the ability to perform the essential functions of the job, with or
without reasonable accommodation.