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Administrative Assistant 2 - Student Involvement
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Washington data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$49,647 / year median in Washington
-6% projected decline
Job Description
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find robust academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~8,300 students. Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for seven out of eight years, CWU was a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. RentCafe has also named CWU #13 of the Top 20 Best College Towns in the U.S. in 2025. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus. Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program.Learn more:
Benefits, Perks, and Leave and Total Rewards Calculator.The Role:
Student Leadership, Involvement, and Community Engagement (SLICE) actively serves the CWU community by developing opportunities that foster individual and collective engagement within leadership, civic, community, and campus involvement, as well as campus club experiences. Our mission is to encourage a sense of belonging, facilitate identity exploration, and promote positive social change within individual communities, the university, and beyond. Administrative Assistant 2 holds a pivotal role by providing essential administrative support to the Director, the units within Student Involvement, and ASCWU-Student Government. This position supervises student staff and administrative support functions. The Administrative Assistant 2 directly affects the vision, mission, and values of Central Washington University by creating and promoting a welcoming environment where students, faculty, and staff feel supported. All employees are expected to uphold and contribute to CWU's vision, mission, and values, fostering a culture of student success and institutional excellence.Job Duties Office & Administrative Support:
- Maintain department calendars(s), schedule departmental/director's meetings when needed.
- Answer telephone(s); receive and refer visitors including university personnel, students, and/or the public including providing student engagement information, services, and experiences.
- Coordinate office activities and operations to secure efficiency and compliance with CWU policies. Including records retention and inventory.
- Respond to inquiries regarding departmental/University procedures and services; identify issues, provide options, and exercise knowledge of procedures to assist others.
- Prepare correspondence, meeting notices and agendas, reports, schedules, etc.
- Proofread materials, take and maintain minutes and create agendas for meetings; make copies.
- Ensures that the Director and staff are thoroughly informed in advance of scheduled meetings regarding topics to be discussed.
- Act as a resource person for departmental personnel; participate in committees and/or meetings at CWU.
- Perform word processing tasks; use spreadsheets and database software to develop and maintain records; prepare spreadsheets, etc.
- Recommend improvements to policies and procedures to enhance efficiency.
- Offer support with student engagement software management.
- Exercise discretion regarding written or telephone communications.
- Serve as liaison between students, departments, faculty, administrators, staff and/or other institutions.
- Receive, identify, sort, and distribute a high volume of electronic and paper documents including mail, messages, records, office supplies, etc.
- Actively engage in recruitment and hiring of new employees as assigned by supervisor.
- Serve as recording secretary for the Election Commission.
Fiscal Support:
- Process departmental transactions and apply departmental/university policies and procedures as they relate to areas such as payroll, procurement, expense reports, travel, fiscal operations, financial/human resource systems, etc.
- Maintain, monitor and reconcile budget and fiscal records; recognize inconsistencies; initiate budget transfers; inform supervisor of status.
- Provides support for event planning and coordination by managing process contracts, arranging space reservations, coordinating logistics, and delivering day-of-event support to ensure successful event execution.
- Assist and coordinate scholarship review for department endowments and foundation accounts.
- Prepare and process travel authorizations, advances, and reconciliations for department staff and students as well as for registered clubs/organizations.
- Prepare and review documents, reports, and presentations for accuracy and completeness.
Supervisor Duties:
- Actively engage in recruitment and hiring of new student employees.
- Clearly define performance expectations, ensure accountability, and provide ongoing informal feedback, coaching, and mentoring.
- Ensure student employees have necessary resources.
- Oversee and direct the work of office student staff; serve as mentor, coach, and leader, and resolve complaints or issues.
- Promote professional development opportunities.
- Develop and foster supportive working relationships, motivation and engagement.
- Communicate information to student staff on an ongoing basis to influence staff engagement and to be a part of a larger community.
- Take corrective action in a timely manner.
- Recognize and reward office student employees for good performance.
- Schedule office student employee work hours/shifts; monitor hours worked; approve payable time and absence requests.
- Adjust leadership style as needed to achieve results.
Departmental Communications and Marketing Support:
- Support general student engagement marketing and awareness campaigns under direction of supervisor.
- Monitor and respond to departmental email account. Assist in maintaining department web pages.
- Support with review and edit print and electronic materials for accessibility, readability, and relatability.
Competencies Accountability/Dependability:
Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules.Judgement:
Makes timely, informed decisions. Analyzes options and determines appropriate course of action.Teamwork:
Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.Adaptability/Flexibility:
Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives. Commitment toBelonging:
Values the uniqueness of every individual and fosters an environment where everyone feels respected and empowered to thrive. Don't meet every single requirement? At CWU, we're committed to creating a welcoming and genuine workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we still encourage you to apply. This could be the opportunity you're looking for!Pay, Benefits, & Work Schedule Salary :
This position is based on the range 41 of the Washington State Classification Listing, which has a minimum monthly salary of $3,738 and maximum monthly salary of $4,980. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.Schedule/Appointment :
Monday- Friday, 8:00am-5:00pm (1 hour lunch) / 11 month cyclic / (for more detailed information regarding cyclic appointments click link: CWU Cyclic Leave)
Working Conditions :
Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records. Some evening or weekend work and/or occasional travel may be required.Benefits :
CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification. For additional information please visit Benefits, Perks, and Leave and Total Rewards Calculator . An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit: https://ofm.wa.gov/state-human-resources/public-service-loan-forgiveness-program . How To Apply To apply for this position, you must complete the on-line application and attach: A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting; Resume including work history, education, training; and Contact information for three professional references.Screening Begins:
July 31, 2026- Priority will be given to applications received by the screening date.
Contact Information Name:
Lola Gallagher Title:
Director of Student Leadership, Involvement, and Community Engagement (SLICE)Email:
Lola.Gallagher@cwu.edu