Dental Front office assistant/ treatment coordinator Avenue Dental Care Puyallup, WA Job Details Full-time $25 - $31 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Medical billing and coding data entry Phone communication Medical insurance coverage verification Dental receptionist Dental insurance HIPAA Administrative experience High school diploma or GED Insurance medical billing Data entry Health information regulatory compliance Organizational skills Clerical experience Clinical confidentiality policies Documentation Handling Managing patient records Office phone management Office record organization Full Job Description Overview We are seeking a dedicated and detail-oriented Dental Front Office Assistant and Treatment Coordinator to join our dynamic dental team. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for providing outstanding patient service. This role is vital in ensuring smooth office operations, managing patient interactions, and coordinating treatment plans effectively. The successful applicant will be responsible for creating a welcoming environment while handling administrative duties with professionalism and efficiency. Responsibilities Greet patients warmly upon arrival, ensuring a positive first impression and delivering exceptional customer service. Manage appointment scheduling Verify insurance coverage and explain treatment costs, including dental billing and coding procedures standards. Assist patients with understanding their treatment plans, financial options, and dental insurance benefits. Maintain accurate dental records and ensure compliance with HIPAA regulations to safeguard patient confidentiality. Coordinate with clinical staff to ensure timely preparation of treatment rooms and necessary documentation review prior to procedures. Handle phone communication professionally, scheduling appointments, answering inquiries, and managing patient follow-up calls with proper phone etiquette. Support administrative tasks such as filing, data entry and managing electronic dental records Facilitate communication between patients and providers to ensure clarity of care plans while maintaining clinical confidentiality policies. Contribute to a positive office environment by demonstrating excellent clerical experience, computer skills, and medical administrative support. Requirements Prior experience in a dental front office setting with proficiency in clinic operations and patient service delivery.(preferred 3 years or more) Strong Dental knowledge Demonstrated ability in dental billing, coding, insurance verification, and health information management. Excellent organizational skills with attention to detail in documentation review and dental records management. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Knowledge of healthcare regulations including HIPAA compliance and clinical confidentiality policies. Effective communication skills—both verbal and written—and professional phone etiquette are crucial for success in this role. Ability to multitask efficiently in a fast-paced environment while maintaining a friendly demeanor. Join our team to make a meaningful difference in patients' lives by providing exceptional front office support while fostering an organized and welcoming clinical environment!

Pay:

$25.00 - $31.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

dental front office: 3 years (Required)

Work Location:

In person