Front Desk Staff

Front Desk Staff Hazel Green, WI 53811 $14 an hour - Full-time $14 an hour - Full-time Job Summary We are seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our resort. In this vital role, you will manage front office operations, provide exceptional customer support, and ensure smooth check in's and out's. Your energetic approach and organizational skills will help create a positive first impression for guest and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively environment. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multiple-line phone systems efficiently, directing calls accurately and courteously Manage PMS software and guest reservations using our specially developed reservation software, Shield. Maintain organized filing systems, perform data entry, and ensure all records are accurate and up-to-date Support administrative tasks such as proofreading documents and managing office supplies. Assist with office management duties including maintaining cleanliness, organizing meeting rooms, and supporting daily operations Skills Proven experience in front desk or reception roles with excellent phone etiquette and customer service skills Strong computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment Experience with clerical tasks such as filing, proofreading, calendar management, and time management Familiarity with office management software like QuickBooks for bookkeeping purposes Personal assistant or administrative support experience is a plus for handling varied responsibilities confidently

Pay:

$14.00 per hour

Benefits:

Employee discount

Work Location:

In person