Administrative Support

Administrative Support Specialist (Customer Support & Sales)

Location:

Monona, WI Work Type:

Fully Onsite Pay Rate:

$23.00/hour

Placement Type:

Contract-to-Hire (6 months)

Schedule:

45 hours per week | Monday-Friday 7:00 AM - 4:30 PM or 7:30 AM - 5:00 PM Potential flexibility for an 8:00 AM start Position Overview The Administrative Support Specialist supports the Customer Support and Sales teams by handling internal requests, assisting with service coordination, and completing administrative tasks. This role is based fully onsite in Monona, WI and is part of a small, growing team. Responsibilities Provide internal support for informational requests and assist with troubleshooting service issues Coordinate efforts with Dispatch, Operations, and Sales teams Assist Customer Service and Sales departments with reporting and verification of complaint data for commercial and residential customers Prepare service request changes for transactional add-on sales to existing customers Participate in planning and improving departmental administrative processes Occasionally respond to customer inquiries related to recycling and waste hauling or processing services Develop and maintain a working knowledge of evolving services Perform other related duties as assigned Required Qualifications 1+ year of customer service experience (retail, restaurant, or property management experience acceptable) Strong critical thinking and problem-solving skills Empathetic and action-oriented approach to customer support Proficiency with Microsoft Office, especially Outlook (Excel training provided if needed) Typing speed of at least 45 WPM Strong written and verbal communication skills Ability to prioritize, multitask, and maintain attention to detail Positive and professional demeanor Ability to learn and support the South Central Wisconsin service area Preferred Qualifications Office or administrative experience Experience working with CRM systems Experience handling escalated or difficult customer interactions #centralpriority26 Job Type & Location This is a Contract to Hire position based out of

MONONA, WI.

Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in

MONONA,WI.

Application Deadline This position is anticipated to close on Apr 29, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.