Business Assistant

Business Assistant Racine, WI Job Details Full-time 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Referral program Qualifications Insurance verification Phone communication Medical office experience Greeting customers Clinic experience Medical scheduling High school diploma or GED Medical administrative support Medical records Payment posting in medical billing systems Dental office experience Patient interaction Managing patient records Leadership Communication skills Entry level Under 1 year Client interaction via phone calls Full Job Description Business Assistant (Full-Time) Southwest Dental Group, a Cherry Tree Dental Office | Racine, WI Southwest Dental Group is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We're a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You'll Love Working Here:

Competitive compensation Health Insurance•significant employer contributions towards monthly premiums Dental Insurance (employer-paid) Vision Insurance Basic life & long-term disability insurance (employer-paid) 401(k) employer contribution Up to 3 weeks of PTO in your first year Paid holidays Continuing education opportunities Employee referral bonus program A supportive, team-oriented environment

What You'll Do:

As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You'll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

Greeting and assisting patients in person and over the phone Scheduling, confirming, and managing appointments Verifying insurance benefits and coverage Posting accurate patient and insurance payments Reviewing treatment plans and explaining next steps clearly Maintaining accurate, confidential patient records

What We're Looking For:

High school diploma or equivalent Dental or medical office experience preferred (not required) Strong multitasking and leadership abilities Positive, professional communication skills Excellent customer service and attention to detail A team‑oriented mindset

Patient Care Hours:

Monday:

8:00am•5:00pm

Tuesday:

8:00am•5:00pm

Wednesday:

8:00am•5:00pm

Thursday:

8:00am•5:00pm Why Racine? Located on the shores of Lake Michigan, Racine boasts beautiful waterfront views, rich cultural heritage, and vibrant community life. With excellent schools, parks, and recreational options, Racine offers an outstanding quality of life. SSRCSaimdm