Job Details Location:

Cody, Wyoming Employment:

Full-Time Compensation:

DOE What You'll Be Doing Serve as the first point of contact — greet and log all walk-in visitors warmly and professionally, and notify the appropriate sales staff of arrivals. Answer incoming operator calls, routing them as needed, and monitor operator voicemail. Keep the lobby, showroom, reception desk, and Pro-Shop clean, stocked, and presentable throughout the day. Manage guest refreshments and coffee service in the front and training room. Act as a liaison between Sales Advisors and walk-in customers, coordinating communication and facility tours. Manage ATF form filing for NFA items, verifying accuracy and addressing discrepancies. Process and file Form 3, Form 4, and 4473 paperwork accurately. Oversee employee purchase orders, handling order entry and payment collection. Process Amazon and Guidefitter orders and follow up on any outstanding items. Work with Long Range University (LRU) to coordinate scheduling and logistics for sales-related events and classes. Manage company vehicle assignments, keys, and range passes, keeping accurate records of availability and usage. Process incoming and outgoing mail and shipments, routing items to the correct department. Create and enter bills and submit Divvy expenses in support of accounting. Assist the sales team with administrative tasks and help identify and resolve challenges to improve overall team efficiency. Skills and Experience 2+ years of experience in sales support, administration, front desk/reception, or a related role. Strong organizational and multitasking skills with high attention to detail. A warm, customer-first demeanor with excellent written and verbal communication skills. Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook). Familiarity with — or the ability to quickly learn — ATF/NFA paperwork and firearms retail compliance. Ability to work collaboratively in a team environment while handling independent tasks. Problem-solving mindset with a proactive approach to supporting guests and sales operations. Why Gunwerks? We're not your typical gun company. We're a tight-knit team of passionate individuals who are committed to pushing the boundaries of long-range shooting. We believe in hard work, dedication, and a relentless pursuit of perfection. Our rifles are more than just tools; they're an extension of the shooter's skill and passion. Every rifle we produce has the potential to make a difference in the field, whether it's helping a hunter harvest an animal ethically or enabling a competitor to achieve their full potential. We offer a competitive salary and benefits package, but more importantly, we offer the chance to be part of something special. You'll be working with some of the most talented people in the industry, using cutting-edge technology to create products that are second to none. And we produce some of the best content on long range shooting and technology on our YouTube Channel (and on Instagram, and Facebook). Our content is 100% free.

Our Benefits Package:

Comprehensive health insurance benefits with a generous employer contribution the first day of the following month after your hire date, with the option to add dependents. Access to Dental, Vision, Accident, Life, Critical Illness, and Short-term Disability insurance. A strong commitment to training and professional development for all team members. Employee discounts on everything Gunwerks, as well as discounts from a host of industry companies and local businesses. Flexible paid time off policy starting with 20 days PTO and increase annually (10 are std company and US holidays). Automatic enrollment after 6 months of employment in a 401K with Roth options and company match. Company events for employees and families throughout the year. Company profit incentive program on day one.

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Experience:

sales, admin, reception etc: 2 years (Required)

Work Location:

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