Office Assistant and Field Technician Sunrise Office Systems Las Vegas, NV Job Details Full-time $18 - $20 an hour 18 hours ago Qualifications Computer literacy Full Job Description Job Overview We are seeking a dynamic, hands-on, and highly organized individual looking to kickstart a rewarding, long-term career! This unique and vital role bridges the gap between office operations and field support. As a proactive team member, you will learn our business from the ground up—managing dispatch and scheduling, handling local parts and equipment deliveries, and training to perform basic printer repairs. We are specifically looking for a dedicated professional who wants more than just a temporary job. If you are looking for a stable, long-term career change where you can grow, learn a valuable hands-on trade, and become a foundational member of our team, we want to invest in you! Duties & Responsibilities Dispatch & Service Coordination Act as the primary point of contact for service calls, logging customer requests and technical issues accurately. Office & Customer Support Manage front desk responsibilities, including greeting visitors, answering phone systems, and routing calls professionally. Perform data entry, update spreadsheets, and use bookkeeping/scheduling software to maintain accurate records. Provide exceptional customer support by responding to client inquiries via phone or email. Support daily office management activities such as filing and managing correspondence. Deliveries & Field Logistics Load, transport, and deliver office equipment, parts, and supplies to local client locations safely and efficiently. Represent the company professionally during client drop-offs and check-ins. Maintain an organized inventory of parts and incoming/outgoing equipment in the office. Technical & Repair Training Participate in hands-on training to learn basic printer, copier, and office equipment repair. Assist senior technicians with basic troubleshooting and equipment setups. Gradually take on independent, entry-level service tasks as training progresses. Coordinate schedules and dispatch field technicians efficiently to optimize daily service routes. Monitor service tickets and follow up with clients regarding technician arrival times or parts updates. Experience Proven clerical or administrative experience in an office environment with a strong emphasis on customer service and front desk duties Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and other productivity software Experience with QuickBooks or similar bookkeeping software is highly desirable Skilled in managing multi-line phone systems and providing excellent phone communication and etiquette Bilingual abilities are a plus for effective client communication in diverse settings Familiarity with office management tasks such as filing systems, data entry, calendar management, and document proofreading Strong organizational skills with the ability to prioritize tasks efficiently while maintaining attention to detail Join us as an Office Assistant & Field Technician if you thrive in a fast-paced environment where your organizational talents make a real difference! Bring your computer literacy, technical proficiency, and positive attitude to support our team's success every day. This paid position offers valuable experience across various administrative functions while fostering professional growth in a vibrant workplace.

Pay:

$18.00 - $20.00 per hour

Work Location:

In person